Case studies
An integrated banking group based out of Saudi Arabia, also having branches across different regions has been looking for digital transformation. As part of their digital transformation journey, they collaborated with Alzone for automating some of their time consuming and repetitive financial tasks.
Alzone had automated their Financial Position Validation process. Financial position validation is a crucial aspect in banking for several reasons.
Some of the significant impacts of automating the financial validation are,
- Number of skilled human resources reduced from 10 to 2 resulting in annual savings of $480k
- Time taken reduced from 3 hours to 10 minutes
An integrated banking group based out of Saudi Arabia, also having branches across different regions has been looking for digital transformation. As part of their digital transformation journey, they collaborated with Alzone for automating some of their time consuming and repetitive financial tasks. Alzone had automated the ATM Setup Process, by implementing RPA technologies for processing setup request of 700 to 800 ATM outlets for the client. The setup of an ATM involves several steps to ensure its proper installation, configuration, and integration into the banking or financial system.
Integrating an ATM (Automated Teller Machine) with a banking system can present various challenges due to the complexity of the financial ecosystem, security considerations, and the need for seamless communication
Some of the substantial impact in automating the ATM setup processes are
- Number of skilled resources reduced to 2 from 10 resulting in annual savings of $480K
- Time taken reduced from 3 hours to 20 minutes
An integrated banking group based out of Saudi Arabia , also having branches across different regions has been looking for digital transformation. As part of their digital transformation journey they collaborated with Alzone for automating some of their time consuming and repetitive financial tasks. SADAD is a secure, convenient, and easy-to-use system that allows you to pay your bills from anywhere in the world. SADAD is supported by the Central Bank of Saudi Arabia and is one of the services provided by Saudi Payments. Now, SADAD facilitates bill payments for individuals, banks, companies, and the government sector.
In the context of a payment system like Sadad, settlement could involve the final transfer of funds between the payer’s and payee’s banks or financial institutions. It is a crucial step in ensuring that the payment is completed, and the appropriate parties receive the funds.
Settlement in a third-party payment system like SADAD involves the process of reconciling and transferring funds between different parties, such as financial institutions, merchants, and customers. Here are some common challenges.
- If the payment system involves transactions across borders, currency exchange rates, regulatory differences, and international compliance can complicate the settlement process.
- Ensuring accurate and timely reconciliation of transactions is vital. Any discrepancies in transaction records can lead to disputes and hinder the settlement process.
- Manual identification of debit and credit transactions for further processing was highly time consuming and error prone.
- As the volume of transactions increases, the settlement system must be able to scale efficiently to handle the higher load.
Automating the SADAD settlement process offers various benefits, improving efficiency, accuracy, and overall operational performance. Here are some key advantages:
- Automated settlement processes can significantly reduce the time required to complete transactions
- Automation minimizes the risk of human errors in data entry, reconciliation, and other manual tasks associated with settlement.
- Automation reduces the need for manual intervention, which can result in cost savings associated with labor, resources, and potential fees related to errors in settlement.
- Automated settlement processes can be designed to adhere to regulatory requirements.
- Automation facilitates seamless reconciliation of transactions between different parties, reducing the time and effort required for this critical aspect of settlement.
- Automated settlement systems provide real-time visibility into transaction status and details.Automated systems can easily scale to handle a growing volume of transactions without a proportional increase in manual effort.
- Automated systems can be more easily adapted to changes in market conditions, regulatory requirements, and industry standards.
The impact is
- Human resources reduced to 1 from 6 resulting in annual savings of $300K
- Time taken for the settlement reduced from 3 hours to 10 minutes
A leading business adviser and major global accounting organizations recognized by capital markets, regulators and international standards setting bodies; supported by over 200 local professionals who are represented by over 28 nationalities. They help their clients in the fields of business advising, audit, VAT & tax solutions, business process outsourcing etc.
Auditing process is conducted to ensure that financial information is represented fairly and accurately. Also, audits are performed to ensure that financial statements are prepared in accordance with the relevant accounting standards. Sampling process is a statistical analysis process is carried out to help the auditor manage and control the audit’s risk factor.
However, some common challenges faced by auditors include:
- Fraud Detection
- Complex Regulations
- Technological Advances
- Globalization
- Auditing in the Cloud
- Audit Sampling
- Client Relationships
- Talent Shortage
- Audit Documentation
- Data Security and Privacy
Here’s how automation can help mitigate the challenges mentioned:
- Fraud Detection: Automation tools can analyze large datasets and identify patterns or anomalies that may indicate fraudulent activities.
- Complex Regulations: Automated compliance management systems can keep track of changes in regulations and automatically update audit procedures to ensure compliance. This helps auditors stay current with regulatory requirements.
- Technological Advances: Automation tools can assist auditors in leveraging advanced analytics and artificial intelligence to analyze data efficiently.
- Globalization: Automated systems can reconcile financial statements using multiple accounting standards and currencies.
- Auditing in the Cloud: Automated monitoring and control systems can enhance the security of financial data stored in the cloud. Automated tools can continuously assess the security of cloud environments, detect anomalies, and generate alerts for potential security breaches.
- Audit Sampling: Data analytics tools can help auditors analyze entire datasets rather than relying solely on sampling. This can provide a more comprehensive view of financial transactions and reduce the risk of overlooking irregularities.
- Client Relationships: Automated workflow management systems can help maintain a professional distance by ensuring that audit processes are followed consistently. Automated communication tools can also facilitate transparent and timely communication with clients.
- Talent Shortage: Automation can alleviate the burden on auditors by handling repetitive and routine tasks, allowing them to focus on more complex and judgment-based activities. This can make auditing more efficient and less reliant on a large workforce.
- Audit Documentation: Automated documentation systems can streamline the process of creating and managing audit documentation. This ensures that documentation is consistently maintained and easily accessible for review and regulatory purposes.
- Data Security and Privacy: Automated tools can enhance data security by implementing encryption, access controls, and monitoring systems. Additionally, automated compliance checks can help auditors ensure that data handling practices adhere to privacy regulations.
Some of the significant impact of automation are:
Time taken for process reduced to 30 minutes from 3 hours. Human resources reduced to 1 from 5.
- Time taken for process reduced to 30 minutes from 3 hours.
- Human resources reduced to 1 from 5 resulting in annual savings of $240K
One of the leading insurance providers in the UAE providing a wide range of comprehensive insurance solutions to more than 800,000 individuals and commercial clients in healthcare, motor, life and general (property, energy, engineering, aviation, marine and liability) insurance decided to automate their medical onboarding process.
Using Robotic Process Automation (RPA) , Alzone has derived an end-to-end solution for the Medical Onboarding process. A consolidated summary report is shared with the business, which gives a comprehensive view for the review team to make sure that all processes are performed as expected.
Some common challenges associated with manual data extraction from PDFs are:
- Unstructured Data
- Inconsistent Formatting
- Complex Tables and Charts
- Large Volume of Data
- Data Integrity and Accuracy
- Lack of Standardization
Here’s how automation helped overcome these issues:
- Structured Data Output: Automated tools can convert unstructured data in PDFs into structured formats, such as databases or spreadsheets using OCR.
- Format Consistency: Automation tools can handle variations in formatting by using intelligent algorithms that adapt to different layouts and styles, ensuring consistent extraction across diverse PDF documents.
- Table and Chart Recognition: Advanced tools can identify and extract data from tables and charts accurately, preserving the structure and relationships within the data.
- Batch Processing: Automation allows for the simultaneous processing of a large number of PDF documents, significantly reducing the time and effort required for data extraction.
- Data Validation and Cleaning: Automated processes can include validation checks to ensure data accuracy.
- Version Control for standardization: Automated solutions can track changes in document versions and adjust extraction methods accordingly.
The main impact of automation was reduction in error by 99%.
One of the leading insurance providers in the UAE providing a wide range of comprehensive insurance solutions to more than 800,000 individuals and commercial clients in healthcare, motor, life and general (property, energy, engineering, aviation, marine and liability) insurance decided to automate their medical onboarding process.
Using Robotic Process Automation (RPA) , Alzone has derived an end-to-end solution for the process using a Customer Statement sheet with all the customer details. A reconciliation of this statement conducted against the Aging report. A consolidated summary report with track of all the financial workings performed is shared with the business, which gives a comprehensive view for the finance team to make sure that all processes are performed as expected.
Some of the challenges in manual creation of dunning letter are:
- Time-Consuming Process
- Huge volume of claims to process creating backlogs
- Human Error causing high claim rejection rate, there by slows down the revenue realization
- Tracking and Monitoring
- Compliance Concerns
- Higher operational cost because hiring & training resource based on the unforeseen changes in contracts
- Scalability Issues
Automation can address many of the challenges associated with the manual preparation of dunning letters.
- Automated systems can generate and send communications to a large number of policyholders simultaneously, streamlining the process and allowing staff to focus on more complex tasks.
- Automated systems minimize the risk of human error by relying on predefined templates and data integration.
- Insurers can easily track the status of dunning letters, monitor customer responses, and initiate follow-up actions as needed.
- Automated systems can be configured to ensure compliance with regulatory requirements. Updates to dunning letter templates can be centrally managed to reflect changes in regulations.
- Automation helps reduce operational costs associated with manual processes
- Automated systems are scalable and can handle increased volumes of dunning letters as an insurance company grows.
The most visible impact has been that the time taken for the process has been reduced by 90%.
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies in various lines of businesses. They provide solutions to meet the needs of TPAs and brokers. The proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
One of the areas of their service in health insurance LOB is to calculate the earnings of the employees and deducting the applicable amount of premium from their paychecks. The process is currently being performed by the staff based on the payroll sheets obtained from employers and by applying calculation rules on each clients/contracts.
The employees create deduction files for each of their clients through a web portal and other applications. This process is very convoluted, time consuming and requires the application of complicated business rules & mathematical calculations. The application of complex rules and calculations makes this process error-prone and tedious.
Alzone has derived an end-to-end solution by designing an RPA bot which automates the deduction file creation process. The unattended bot handles multiple clients’ payroll processes and creates corresponding deductible files with more accuracy. This improves the customer satisfaction and reduces the employee working hours.
The business user is receiving the payroll files uploaded in proprietary application from their clients on weekly/bi-weekly/monthly basis. The user identifies the open tasks to be processed from a specific web portal and downloads the corresponding payroll document from proprietary application. The bot then extracts the required employee data from the input files and generates a client-based output file called deduction file. The generated deduction file is then uploaded to the the specific portal.
The main two challenges are,
- Manual calculation of the earnings of the employees and deducting the applicable amount of premium from their paychecks
- Application of complex rules and calculations makes this process error-prone and tedious
The significant impact of automating the process is
- Human resources reduced to 1 from 4
- Time taken reduced to 15 mins from 2 hours
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies in various lines of businesses. They provide solutions to meet the needs of TPAs and brokers. The proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
Processing payroll means compensating employees for their work. It includes calculating their wages, withholding taxes and employee benefits premiums, and delivering payment – usually through direct deposit. Need to keep precise records of hours worked, wages paid and worker classifications, among other details. Ensure the calculations are correct and remember to file all the necessary taxes and paperwork with government authorities on time. Adding more employees, the more challenging payroll becomes and any mistakes can result in costly tax penalties.
The process starts by downloading the payroll deduction file from the proprietary application and extracting the employee amount details. The process is done on weekly/bi-weekly/monthly basis. The premium and claim amount in the deduction file is compared with the amount in the in-house web portal. Update the amount in the excel file for any mismatch. Update the status as success or failure for each employee with respect to the completion of task.
Although the process is less complex, the business had faced some challenges for successfully completing the process. Processing enormous number of employee data is a time-consuming. Repetitive matching of premium and claim amount for each employee is mundane.
The most visible impact has been,
- Human resources reduced to 1 from 3
- Time taken reduced to 10 mins from 2 hours
A private manufacturer company, which develops, produces, and markets consumer products. The products included are food-edible oils, food-pulses, personal care, and home care.
Carrier s produce a freight invoice, also called a freight bill, to summarize a transaction. It details the freight, shipper information, point of origin, and any applicable charges. Those receiving goods will sign the freight invoice to accept the delivery.
Challenges
Complex freight amount calculation rules makes the process involute & error prone.
Delays payment planning & disbursement due to lengthy processing flow.
Impact
Time taken for process reduced to 5 minutes from 1 hour.
Human resources reduced to 1 from 10.
One of the largest global Tier1 equipment manufacturer and supplier who conducts business with many global automobile companies and distributers. The company specializes in chassis system which consists of advanced and quality steering parts, braking parts, and suspension parts and ADAS (Driver Assistant System).
Contract invoice is an invoice which is created by a business and is sent to a client to request payment for its services. The contract invoice payment is based on the number of working days and the over time hours.
Challenges
Time consuming process since majority of workforce are contract employees.
Huge amount of human effort spend on data correction and update in internal systems.
Impact
Time taken for process reduced to 5 minutes from 2 days.
Human resources reduced to 1 from 4.
A world leader in machine tool technology, automated material handling systems, clean room automation, and textile machinery was established in 1935. The company is the sole manufacturer of a well-known brand, which is synonymous with industrial automation and reliability across its extensive product line. This international machinery limited company also provides globally-advanced solutions, tailored to the needs of the North American manufacturer.
Systems inquiry is an inquiry to understand systems, especially the whole of complex systems. It is important to keep track of all inquiries and sales leads that are generated. Businesses find it difficult to manage inquiries and track them.
Challenges
valuable time lost due to lots of manual steps involved accessing data from various applications to generate final invoice.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
Human resources reduced to 1 from 4.
Challenge:
Increased Employee Expense: More than 2000 invoices and supporting documents are received per month for freight forwarding. Skilled resources time are wasted on manually extracting data from each document and updating Dubaitrade website (govt owned) and making the payments. Each document follows a different format. Company incurs increased recruiting and training expense every month since employees are constantly moving out after 3-4 months after they learn the operation.
Solution:
Using RPA, Alzone designed a solution where the bot extracts the data from the documents. The bot has been trained for each invoice format and it functions 24×7 without any hiccups. The employees’ role comes only if the bot encounters any discrepancy in the current invoice or for any new invoice.
What makes E-way bill generation a difficult process is the possibility of data entry errors, delay in issuance and providing the state specific credentials each time. The process involves
- Faster and efficient E-way bill generation
- Less human interaction
- Faster E-way bill generation for massive volume
Hustle free and timely generation of E-way bills
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
Actual Time of Arrival (ATA) is when a ship or vessel actually arrives at the dock. If a vessel actually arrives early or late, this will cause an issue for port congestion. Already ports are crowded, so the closer the ATA is to the ETA, the better.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
One of the leading business houses in the Arabian Gulf. It has two major divisions– the Machinery Group and the General Trading Group. Through our Machinery Group, they represent Caterpillar in Bahrain, Kuwait, Qatar, UAE and in Oman. Caterpillar machinery and power systems are supplied for a wide variety of applications including earthmoving, building and heavy construction, mining, road making, demolition, waste and scrap handling, electric power generation, marine propulsion etc.
The AP process is responsible for paying suppliers and vendors for goods and services purchased by the company. AP departments typically handle incoming bills and invoices. In this process, the invoices received from the foreign vendor are being processed.
Challenges:
Supplier not paid on time.
Valuable time lost in manual 3 way matching of invoice against PO and GRN number.
Impact:
Number of skilled resources reduced to 3 from 12
Time taken reduced from 2 hours to 15 minutes
The dealer management system in the process of automobile sales includes the following steps:
Enquiry about the vehicle(online or offline)
Collecting customer details
Submission of necessary documents
Details about the accessories purchased(if any)
Delivery of the vehicle
In this whole process two ERP systems are involved, the dealer level and the manufacturer level ERP systems. The data extraction from the dealer ERP system to the manufacturer ERP system and vice versa happens in many occasions like on vehicle registration, accessories requirement request raising etc.
The main challenges faced in this process are:
Data punching in to these ERP systems
Vehicle availability check
Raising request for the accessories
Manufacture and dealer inventory matching
An RPA bot was designed and trained to overcome these tedious tasks with less human intervention and without much of a time delay. The bot does the data extraction from the one ERP system to the other whenever it is required.
An internationally acknowledged biotechnology company, which is India’s largest stem cell bank with accreditations from WHO, FDA, NABL and many more. There are 6 sub-brands owned by them for the preservation of stem cells, Placental Tissues, DNA etc., They have a pan-India presence with 200+ centers with footprints in GCC nations.
MCC has been used by many laboratories for prenatal diagnosis of the most common genetic disorders. This test is used for diagnosing prenatal contamination when fetal specimen comes in contact with maternal blood or tissue.
Challenges
Skilled resource’s time wasted on genotype data generation, TIFF file creation, identifying contamination, logging in to different apps and other tasks for each sample.
Impact
Time taken for process reduced to 5 minutes from 30 minutes per sample.
Human resources reduced to 1 from 3.
A well-known multinational revenue cycle management (RCM) company providing a comprehensive services in managing medical records, patient engagement, care coordination etc. They also provide network-enabled services for healthcare for medical insurance claim processing. The company is committed in detecting, correcting, and preventing fraud and abuse in insurance and medical billing.
Insurance claim submission is a crucial step in the healthcare reimbursement process. The revenue cycle in healthcare refers to the entire process of handling patient service revenue, from the initial appointment or encounter to the final payment received. Insurance claim submission is a specific phase within this cycle.
The main parts here are
- Patient receives medical services or treatment
- Healthcare providers document the services provided, and medical coders assign appropriate codes to these services. These codes, such as CPT (Current Procedural Terminology) and ICD-10 (International Classification of Diseases, 10th Edition), are crucial for billing and insurance claim submission
- Once the services are coded, an insurance claim is generated
- Before submitting the claim to the insurance company, the RCM company checks the claim for errors, missing information, or inconsistencies. This helps reduce the likelihood of claim rejection.
- The RCM company submits the insurance claim to the relevant insurance payer electronically
- The insurance payer reviews the claim to determine the amount of reimbursement the healthcare provider is eligible to receive based on the patient’s insurance coverage and the services provided
- The insurance payer issues payment to the healthcare provider.
- The RCM company records the payment information in the provider’s financial system, updating the patient’s account with the payment details
Several challenges may arise at various stages. Here are some common challenges.
- Inaccurate or improper coding of medical procedures and diagnoses can lead to claim denials
- If healthcare providers fail to document all necessary information, it can result in claim denials or delays
- Insurance payers may reject claims for various reasons, such as missing information, incorrect patient details, or non-compliance with payer-specific requirements. RCM companies need to address rejection reasons promptly and resubmit corrected claims.
- Insurance payers often update their policies, coding guidelines, and reimbursement rules.
- Electronic claim submission relies on technology, and technical glitches or system failures can occur
- While claim scrubbing is meant to catch errors before submission, it may not catch all issues.
- Failure to obtain proper pre-authorizations or verify patient eligibility before providing services can result in claim denials.
- Delays in claim submission can lead to delayed reimbursement
- Even with careful preparation, some claims may be denied. Effective denial management strategies are crucial to analyze the reasons for denials, appeal when necessary, and prevent similar issues in the future
Automating the insurance claim submission process can have several positive impacts on the efficiency, accuracy, and overall effectiveness of revenue cycle management.
Here are some key benefits.
- Increased Efficiency:
- Faster Processing: Automation reduces the time required to process and submit claims. Electronic submissions are faster than manual processes, leading to quicker reimbursement turnaround times.
- Real-time Verification: Automated systems can instantly verify patient eligibility and insurance coverage, reducing the risk of claim denials due to eligibility issues.
- Accuracy and Error Reduction:
- Coding Accuracy: Automation helps ensure accurate coding by utilizing rules-based systems and minimizing the risk of human errors in code assignment.
- Claim Scrubbing: Automated systems can perform thorough claim scrubbing, identifying and correcting errors before submission, which reduces the likelihood of claim rejections.
- Cost Savings:
- Resource Optimization: Automation reduces the need for manual data entry and repetitive tasks, allowing healthcare staff to focus on more complex and value-added activities.
- Improved Cash Flow:
- Quicker Reimbursement: Automation accelerates the entire claims processing cycle, leading to faster reimbursement and improved cash flow for healthcare providers.
- Reduced Days in Accounts Receivable (AR): Automation can contribute to a reduction in the number of days it takes to collect payments, leading to a healthier financial position for healthcare organizations.
- Enhanced Compliance:
- Adherence to Payer Rules: Automated systems can be programmed to adhere to specific payer requirements and industry regulations, reducing the risk of non-compliance and claim denials.
- Improved Patient Experience:
- Faster Claims Processing: Patients benefit from faster claims processing, leading to quicker resolution of billing matters and a more positive overall experience.
- Transparency: Automated systems can provide patients with transparent and accurate information about their claims, improving satisfaction and trust in the healthcare provider.
- Scalability:
- Handle Volume Increases: Automated systems can easily scale to handle a higher volume of claims, making them suitable for growing healthcare organizations or those experiencing seasonal fluctuations.
Some of the positive impact of automating the insurance claim submission process are
- Number of claims processed per day increased to 2000 from 700
- Number of skilled human resources required reduced to 20 from 80
- Time taken to process a claim reduced to 3 minutes from 20 minutes
One of the world’s leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification. They operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.
Interest is the monetary charge for borrowing money—generally expressed as a percentage, such as an annual percentage rate (APR). Interest may be earned by lenders for the use of their funds or paid by borrowers for the use of those funds.
Challenges:
Interest calculations require accurate and up-to-date customer and account information, which can be difficult to manage across multiple systems and platforms.
Interest calculations can be vulnerable to errors or fraud, which can result in overpayments, underpayments, or other financial losses
Impact:
Number of skilled resources reduced to 5 from 20
Time taken reduced from 5 hours to 30 minutes
One of the world’s leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification. They operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.
Purchase Order Processing is a process used by businesses to manage the purchase of goods and services from vendors or suppliers. Proper Purchase Order Processing ensures that businesses are able to track their purchasing activities, maintain accurate records, and pay their vendors on time. This helps to build strong relationships with vendors and ensures the timely delivery of goods and services to the organization.
Challenges:
Huge time loss due to large volume of purchase orders to process.
Unintended human errors further delaying the process leading to delay in product delivery and vendor payments.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 5 hours to 30 minutes
The client is an upstream Oil and Gas company who is an active explorer, driller, Producer, Refiner and Distributor for petroleum products in India market.
Business Challenge
Being a pioneer among in Oil and Gas industries, they have large machineries used in the plants, explorations fields and refineries as well. These machines are sold and serviced by multiple vendors at different refineries. These machines requires repairs, parts replacements and annual maintenance frequently. Also for each parts of the machinery they have different service vendors. So the refinery receives almost 500 multiple formats of drawings from those service vendors with their details. These records has to be maintained at the refinery for any service purposes. Currently almost 20 people has been deployed to scan and update these documents within their internal COMOS application. They have to process almost 500 documents on a daily basis. As a result the current process cycle they had backlogs and the associated manual activities resulted in data entry errors, excess time consumption for data reading and manual entries as well.
Solution
We Alzone Software, got engaged and we automated the entire Data creation and SAP upload of engineering drawing using Intelligent RPA Automation and advanced OCR Technology. We designed and created Attended RPA BoTs for Real Time automations. Once the document is scanned and saved into the system, our advanced OCR technology will read and extracts the relevant data from scanned sheet and saves it into a folder. The our validation BoT will read the data and validates for errors if any and process the sheet for final upload. Then our System BoT will read the validated data and uploads the same within COMOS application.
Automated the entire data creation and validation
100 % error free data capture using advanced OCR Technology.
Reduced time consumption and man hours by 90%
Slashed processing time to 10 Minutes.
A leading retail company with a concept of One Stop Family Shop is having a comprehensive portfolio of retail products offering a large assortment of product categories. The company has 4 different internal categories where it caters all the age groups by serving the basic needs of customers and by providing contemporary fashion. As the company is providing low-cost products, although the quality of the products is not compromised, and the company provides value for money while manufacturing/purchasing low-cost products.
Challenges
Processing huge volume of invoices daily was time-consuming.
Manual extraction of data from different formats of invoices was tedious.
Impact
Human resources reduced to 1 from 4
Time taken reduced to 15 mins from 4 hours
An aviation and aerospace component manufacturing company, which is a new industry champion focuses on the long-term growth in the global aerospace and industrial sectors. They are a leading provider of aircraft engine Maintenance, Repair and Overhaul (MRO) solutions and have been leading the way in engineering excellence and innovation for more than three decades.
Invoice processing for an aircraft maintenance company involves the handling and management of invoices related to the services, parts, and maintenance activities performed on aircraft. This process is crucial for the financial and operational efficiency of the company. The key aspects of invoice processing are receipt of invoices, verification and approval, matching with purchase orders and contracts, coding and data entry, discrepancy resolution, payment processing, record keeping and compliance and reporting.
Challenge:
Increased operational expense: Each supplier will be having their own invoice format. To extract details from those invoices, a separate team was maintained who manually reads and enters the details from the invoices. When business volume surges, the number of invoices increases which was creating stress on this team. So, team size has to be increased. Unintentional data entry errors starting coming up and the invoice has to be processed again. This whole process was becoming a big expense for the firm who was looking for a way to reduce it.
A leading global telecommunications company with operations in 18 countries across Asia and Africa. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
Ethernet is the traditional technology for connecting devices in a wired local area network (LAN) or wide area network (WAN). It enables devices to communicate with each other via a protocol, which is a set of rules or common network language. The term “Carrier” in carrier Ethernet networks (CEN) refers to large communications services providers with wide reach through their global networks. In this process we capture / monitor the performance of circuit.
Challenges:
SLA violation due to manual processes requiring more time and effort to complete.
Mistakes in data entry or communication resulting in network downtime or other operational issues.
Difficult to comply with industry regulations and standards, resulting in penalties, legal liabilities, and reputational damage.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 5 hours to 30 minutes
A well-known multinational telecommunication service company with operations in 18 countries across Asia, Africa and Channel Islands. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
A network issue refers to a problem that occurs within a computer network, which can cause devices or applications to not function properly. Slow internet speeds, inability to connect to the internet or other devices on the network, intermittent disconnections, or other issues that disrupt communication between devices on the network. Resolving network issues often requires troubleshooting by technical personnel to identify the root cause of the problem in order to implement an appropriate solution.
Challenges:
SLA violation due to manual processes requiring more time and effort to complete.
Valuable time lost in getting reports for each network device.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 2 hours to 15 minutes
A well-known multinational telecommunication service company with operations in 18 countries across Asia, Africa and Channel Islands. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
A network issue refers to a problem that occurs within a computer network, which can cause devices or applications to not function properly. Slow internet speeds, inability to connect to the internet or other devices on the network, intermittent disconnections, or other issues that disrupt communication between devices on the network. Resolving network issues often requires troubleshooting by technical personnel to identify the root cause of the problem in order to implement an appropriate solution.
Challenges:
SLA violation due to manual processes requiring more time and effort to complete.
Valuable time lost in getting reports for each network device.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 2 hours to 15 minutes
A leading mass media company which owns editorial brands, primarily The Verge, Vox, SB Nation, Eater, Polygon, and New York. They were ranked as the 33rd most popular media company among users from the united states.
The programmatic invoice creation process creates the monthly invoice and journal for all the transactions done by programmatic ad networks.
Challenges
Manual data entry is inefficient, time-consuming, and error-prone
Inability to manage information
No overall visibility and control
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
A leading independent modern media company. Known for building the best media brands and the technology that enables them, Off-platform, their Network is one of the largest collections of popular podcasts spanning technology, news, pop culture, emerging trends, and more. They had achieved the award-winning nonfiction production and distribution studio for multiple TV and streaming partners.
The chorus billing process creates the monthly invoice and journal for all the transactions done by multiple chorus partners of the company.
Challenges
Manual data entry is inefficient, time-consuming, and error-prone
Inability to manage information
Vulnerability to fraud
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. The DSS Reconciliation is one of the most complex processes among other processes automated.
The Process involves comparison between sales (Fusion Sales and Tenders Report) and collection amounts for the various POS .By leveraging Robotic Process Automation technologies, we deployed software bots which do the entire process including statement downloading, reconciliation and send the output report via email to specific email addresses based on the store and region .
Challenges:
Reviewing multi-tab Excel workbooks with thousands of line items is highly error prone.
Manually reconciling hundreds of documents on a daily basis was a tedious task.
Impact:
Human resources reduced to 1 from 6
Time saved by 80%
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. Exchange Rate Daily Update is one of the most complex processes among other processes automated.
The process Exchange Rates for AED, BHD, QAR, KWD, SAR, and OMR are all taken and calculate the the Conversion and Inversion rates for the specific currencies and updated on the UAE and GCC excel sheets (monthly basis). This is then submitted to the Apparel Cloud Application this reports are reconciled then the updated difference report is send to specific email addresses based on the store and region via email .
Challenges:
Complicated & classification rules caused calculation errors.
Expensive man hours are wasted in mundane & repetitive task.
Impact:
Human resources reduced to 1 from 5
Time saved by 90%
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. The Credit Card Bank Statement Receipt Entry is one of the most complex processes among other processes automated.
In this process, the transactions in the vendor statements need to be reconciled against the bank statements to ensure that the financial transactions are reflected correctly as per the records.
By leveraging Robotic Process Automation technologies, we deployed software bots which do the entire process including statement downloading, reconciliation and updating the final summary to Oracle Fusion system.
Challenges
Various banks have their own receipt formats and the process of extracting data from each pattern is a mundane task.
Different rules and calculations for different banks makes the process more complex and error prone.
Manually inputting, verifying, and approving business spending is highly time consuming.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 30 minutes from 5 hours.
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated.
A bank statement is an official summary of financial transactions occurring within a given period for each bank account held by a business.
Challenges
Downloading a huge volume of bank statements.
Continuously updating the monthly activities is a time-consuming task.
Manually inputting, verifying, and approving business spending is highly time consuming.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 30 minutes from 5 hours.
One of the leading Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. Apparel Group (APG)’s initiative is to automate some of their existing business processes to increase operational efficiency. The key objective of the proposed solution is to automate the process with the help of RPA tool to reduce manual work and automate the auto reconciliation process of Cash Deposit in an efficient and quick manner.
Challenges
Downloading a huge volume of bank statements.
The company’s employees had to manually download bank statement from Oracle and Merchant/Reference statement from email/BI portal for specific bank accounts.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 30 minutes from 5 hours.
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. The Control Account Reconciliation is one of the most complex processes among other processes automated.
The process involves data extraction from multiple folders like the accounts payable and receivable reports of different stores .By leveraging Robotic Process Automation technologies, we deployed software bots which do the entire process including statement downloading, reconciliation and this reports are reconciled then the updated difference report is send to specific email addresses based on the store and region via email .
Challenges
Multiple transactions in a single invoice.
Date / time discrepancies .
Longer work hours for reconciliation on a daily basis.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 20 minutes from 6 hours.
Report Generation
Our client is a fully diversified industrial, trading, services and investment conglomerate. Distribution operations are concentrated in fast-moving consumer goods, hospital supplies, office automation products, building supplies, telecommunications equipment and industrial equipment. Other branches are engaged in industrial services, project and construction management, real estate development, property management, financial and investment services and food services.
The business requirement is to automate the job of a restaurant manager at the end of the day to perform various operations such as Inventory Count, Expiration Checklist, Posting Invoice- Goods Receipt Vendor and Goods Receipt Internal, Internal Request, Cash Reconciliation, Waste Report, Vendor Request. The solution proposed is to use Automation Anywhere AARI orchestration to develop an AARI process flow with the help of AARI forms.
Challenges
Valuable time lost due to manually preparing end of the day reports
Longer work hours on a daily basis affecting employee morale.
Impact
Time taken for process reduced to 15 minutes from 3 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company had implemented RPA technologies as part of its digital transformation journey for automating NDA legal request processing. This is about processing the NDA legal requests which are in the form of tickets in a web portal and the updated results of the process is send back to the requestor.
Challenges
Updating a huge volume of data in excel.
Managing risk and ensuring compliance with regulatory standards and accounting.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey for creating new courses in the portal and assigning them to the employees based on the details provided by the HR team
Challenges
A huge volume of updating the details category-wise in portal.
A huge amount of skilled human efforts are spent on creating new courses.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
The client is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, they shapes new lifestyles with a focus on design excellence, build quality and timely delivery.
Performing eService Reconciliation process involves reconciling credit card statements and unreconciled receipts. Every month, Account Receivable’s team downloads credit card bank statements from the bank website for eCommerce, POS and Amex transactions from email. They then reconcile the different transactions in the statements against the receipts available in the receipt register. Once this reconciliation is done, transactions are marked for fund transfer or they are directly cleared in Oracle. A BRS document is created at the end of the month.
Challenges
The process of manually reconciling huge volume of electronic transactions or payments with the accounting system was time-consuming.
The manual entry of data were leading to errors, such as incorrect amounts, dates, or payment reference numbers, which can cause discrepancies in the reconciliation process.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
The client is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, they shapes new lifestyles with a focus on design excellence, build quality and timely delivery.
Issue Receipts process involves issuing receipts in Oracle system for the payments received against a property unit installment or charges. Every day, Credit Control team issue receipts against incoming payments in 120+ escrow, retention dedicated or corporate payments.
Challenges
The process of manually reconciling huge volume of electronic transactions or payments with the accounting system was time-consuming.
The manual entry of data were leading to errors, such as incorrect amounts, dates, or payment reference numbers, which can cause discrepancies in the reconciliation process.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
A pioneer of master-planned communities in Dubai which is listed on the Dubai Financial Market as a public joint-stock company. They have proven competencies in properties, shopping malls & retail and hospitality & leisure and shaped new lifestyles with a passion for design excellence, build with quality and timely delivery.
The use case, identify remitter details from bank statements, involves identifying customer name, unit ID, customer ID and amount from different bank statements. There are 120+ bank accounts from 10 different banks. Identified remitter details are helpful in the downstream process for issue receipts and reconciliation.
Challenges
Bank statements may contain unstructured data with varying formats, which can make it difficult to extract and interpret the relevant information accurately.
Companies often have multiple bank accounts, and it can be difficult to keep track of which bank account a specific transaction is associated with.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
The client is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, they shapes new lifestyles with a focus on design excellence, build quality and timely delivery.
The use case, identify transaction type from bank statements, involves identifying wire, cheque, cash deposit, interest, charges or internal transfer transactions from different bank statement and categorizing into different groups. There are 120+ bank accounts from 10 different banks. Identified categories are helpful in the downstream process for issue receipts and reconciliation.
Challenges
Transaction descriptions on bank statements can be vague and difficult to interpret, which can lead to errors in classification.
A single line item on a bank statement may represent multiple transactions, making it difficult to classify each individual transaction.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
A leading global telecommunications company with operations in 18 countries across Asia and Africa. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
Ethernet is the traditional technology for connecting devices in a wired local area network (LAN) or wide area network (WAN). It enables devices to communicate with each other via a protocol, which is a set of rules or common network language. The term “Carrier” in carrier Ethernet networks (CEN) refers to large communications services providers with wide reach through their global networks. In this process we capture / monitor the performance of circuit.
Challenges:
SLA violation due to manual processes requiring more time and effort to complete.
Mistakes in data entry or communication resulting in network downtime or other operational issues.
Difficult to comply with industry regulations and standards, resulting in penalties, legal liabilities, and reputational damage.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 5 hours to 30 minutes
A well-known multinational telecommunication service company with operations in 18 countries across Asia, Africa and Channel Islands. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
A network issue refers to a problem that occurs within a computer network, which can cause devices or applications to not function properly. Slow internet speeds, inability to connect to the internet or other devices on the network, intermittent disconnections, or other issues that disrupt communication between devices on the network. Resolving network issues often requires troubleshooting by technical personnel to identify the root cause of the problem in order to implement an appropriate solution.
Challenges:
SLA violation due to manual processes requiring more time and effort to complete.
Valuable time lost in getting reports for each network device.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 2 hours to 15 minutes
A well-known multinational telecommunication service company with operations in 18 countries across Asia, Africa and Channel Islands. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
A network issue refers to a problem that occurs within a computer network, which can cause devices or applications to not function properly. Slow internet speeds, inability to connect to the internet or other devices on the network, intermittent disconnections, or other issues that disrupt communication between devices on the network. Resolving network issues often requires troubleshooting by technical personnel to identify the root cause of the problem in order to implement an appropriate solution.
Challenges:
SLA violation due to manual processes requiring more time and effort to complete.
Valuable time lost in getting reports for each network device.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 2 hours to 15 minutes
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
Actual Time of Arrival (ATA) is when a ship or vessel actually arrives at the dock. If a vessel actually arrives early or late, this will cause an issue for port congestion. Already ports are crowded, so the closer the ATA is to the ETA, the better.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
A warehouse receipt is a type of documentation used in the future markets to guarantee the quantity and quality of a particular commodity being stored within an approved facility.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
The process involves creation of Z number, which is an application generated acknowledgement number, that indicates the receipt of all the information to a particular shipping detail.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
The loading list serves as a list of all goods of a freight on a means of transport. These accompanying documents are carried along during the entire transport until delivery to the recipient of the goods. In the case of cross-border transport, the loading list is used for customs clearance.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
MBL is Master Bill of Lading issued by main carrier of goods on receipt of goods from a freight forwarder to deliver at destination as per agreed terms.
Challenges
Manual searching for data is time consuming
Manually entering data for preparing of invoice was error prone
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
A booking confirmation in shipping is a document that is issued by the carrier or freight forwarder to the shipper, confirming a booking request. This document also acts as a confirmation of the shipment details that the shipper submitted, requested container type and quantity, as well as vessel space.
Challenges
Manual searching for data is time consuming
Manually entering data for preparing of invoice was error prone
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
A leading independent modern media company. Known for building the best media brands and the technology that enables them, Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
AMS filing, also known as Automated Manifest System filing, is a document submitted to the US customs describing all the goods bound for the country. The document must be filed 24 hours prior to the departure of a ship from the port of loading.
Challenges
Multi level review iterations and data inconsistency
Huge volume & human resource dependency for processing creates backlogs
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
An arrival notice is a message that the agent, shipping carrier, or ocean freight forwarder sends to the shipment recipients to notify them about the arrival date of a shipment to its destination location.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
The client is an upstream Oil and Gas company who is an active explorer, driller, Producer, Refiner and Distributor for petroleum products in India market.
Business Challenge
Being a pioneer among in Oil and Gas industries, they have large machineries used in the plants, explorations fields and refineries as well. These machines are sold and serviced by multiple vendors at different refineries. These machines requires repairs, parts replacements and annual maintenance frequently. Also for each parts of the machinery they have different service vendors. So the refinery receives almost 500 multiple formats of drawings from those service vendors with their details. These records has to be maintained at the refinery for any service purposes. Currently almost 20 people has been deployed to scan and update these documents within their internal COMOS application. They have to process almost 500 documents on a daily basis. As a result the current process cycle they had backlogs and the associated manual activities resulted in data entry errors, excess time consumption for data reading and manual entries as well.
Solution
We Alzone Software, got engaged and we automated the entire Data creation and SAP upload of engineering drawing using Intelligent RPA Automation and advanced OCR Technology. We designed and created Attended RPA BoTs for Real Time automations. Once the document is scanned and saved into the system, our advanced OCR technology will read and extracts the relevant data from scanned sheet and saves it into a folder. The our validation BoT will read the data and validates for errors if any and process the sheet for final upload. Then our System BoT will read the validated data and uploads the same within COMOS application.
Automated the entire data creation and validation
100 % error free data capture using advanced OCR Technology.
Reduced time consumption and man hours by 90%
Slashed processing time to 10 Minutes.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company had implemented RPA technologies as part of its digital transformation journey for automating NDA legal request processing. This is about processing the NDA legal requests which are in the form of tickets in a web portal and the updated results of the process is send back to the requestor.
Challenges
Updating a huge volume of data in excel.
Managing risk and ensuring compliance with regulatory standards and accounting.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
An internationally acknowledged biotechnology company, which is India’s largest stem cell bank with accreditations from WHO, FDA, NABL and many more. There are 6 sub-brands owned by them for the preservation of stem cells, Placental Tissues, DNA etc., They have a pan-India presence with 200+ centers with footprints in GCC nations.
MCC has been used by many laboratories for prenatal diagnosis of the most common genetic disorders. This test is used for diagnosing prenatal contamination when fetal specimen comes in contact with maternal blood or tissue.
Challenges
Skilled resource’s time wasted on genotype data generation, TIFF file creation, identifying contamination, logging in to different apps and other tasks for each sample.
Impact
Time taken for process reduced to 5 minutes from 30 minutes per sample.
Human resources reduced to 1 from 3.
India’s first & largest stem cell banking company to providing innovative & comprehensive preconception, prenatal & newborn diagnostic services as well as COVID-19 detection & management testing. They introduced the nation’s many firsts in diagnostic healthcare and clinical applications of placental and cord tissues.
The company receives substantial amount of 315K array and 750K array samples each day for performing analysis. Chas application is used for performing analysis. The process starts with analysing each samples whether it is pass or fail. After the analysis the sample may or may not generate gain or loss table. If a sample does not generate a gain and loss table, it is said to be passed and the corresponding output, which is a karyoview image of the sample is exported. This karyoview data is provided as the input for Sufalam application to process. The Sufalam application then process the data and saves it. This process is a very tedious and time consuming when done manually.
Solution
Automated the entire business process using RPA technology. The Bot launches the Chas application and adds the samples. The bot analyses each sample and may or may not generate a gain or loss table. The bot then generates a karyoview image of the sample only for those samples which do not generate a gain or loss table and exports the karyoview image. It karyoview image is then provided as the input to the Sufalam application. Sufalam application then process the data and saves it.
saves the productive time of experts by
Bot consistency brings atmost accuracy in results
Boost efficiencies and accuracy
Eliminates errors completely
Improved customer happiness index
Cost effective and fast processing
India’s first & largest stem cell banking company to providing innovative & comprehensive preconception, prenatal & newborn diagnostic services as well as COVID-19 detection & management testing. They introduced the nation’s many firsts in diagnostic healthcare and clinical applications of placental and cord tissues.
Genome Scope is a new born genetic testing to diagonose over 4000 genetic conditions. The company receives substantial amount of samples each day for processing. Each sample contain vcf and bam files. Golden Helix is the application used to perform genomescope analysis. The process starts with adding all the vcf files first and then associate it’s corresponding bam files to the application. These files need to be loaded and a set of filters should be added to these loaded files. Based on the samples final report is generated. This process is a very tedious, time consuming when done manually.
Solution
Automated the entire business process using RPA technology. The Bot launches the Golden Helix application and adds the vcf files and associate the corresponding bam files of the sample. The bot analyses each sample and apply filters, based on the filter bot determines whether the sample is positive or negative and generates the corresponding Variant sheets and final output Report
saves the productive time of experts by
Bot consistency brings atmost accuracy in results
Boost efficiencies and accuracy
Eliminates errors completely
Improved customer happiness index
Cost effective and fast processing
An internationally acknowledged biotechnology company, which is India’s largest stem cell bank with accreditations from WHO, FDA, NABL and many more. There are 6 sub-brands owned by them for the preservation of stem cells, Placental Tissues, DNA etc., They have a pan-India presence with 200+ centers with footprints in GCC nations.
Quantitative fluorescent PCR (QF-PCR) has been used by many laboratories for prenatal diagnosis of the most common genetic disorders. It can detect most of the abnormalities diagnosed by chromosomal tests in foetal cell samples.
Challenges
Skilled resource’s time wasted on genotype data generation, TIFF file creation, gender masking in TIFF, logging in to different apps and other tasks for each sample.
Impact
Time taken for process reduced to 5 minutes from 30 minutes per sample.
Human resources reduced to 1 from 3.
An internationally acknowledged biotechnology company, which is India’s largest stem cell bank with accreditations from WHO, FDA NABL, and many more. There are 6 sub-brands owned by them for the preservation of stem cells, Placental Tissues, DNA, etc., They have a pan-India presence with 200+ centers with footprints in GCC nations.
Sanger Analysis is a method of DNA sequencing that involves electrophoresis. DNA sequencers separate the DNA strands by size/length using electrophoresis, they detect and record the output data as peak trace chromatograms ( the pattern formed by the layers of components separated by chromatography). Sanger sequencing is actively being used in efforts for public health initiatives. The goal is to collect the sequencing data of circulating noroviruses and to determine the source of infection to mitigate the spread of the virus.
Challenges
Huge number of manual steps especially changing image resolution, preparing PNG, PPT files and other tasks for each sample.
Impact
Time taken for process reduced to 2 minutes from 30 minutes per sample.
Human resources reduced to 1 from 4.
ONLINE ORDER PROCESSING AUTOMATION
Our client is a global technology company which operates in the information technology product distribution business, supply chain solutions and after sales services of information technology products.
Business Challenge
Being a whole time partner for IT product companies, our client is enabled to distribute and provision the IT Product assigned to their region. Our client receives almost 100 customer orders for CISO Webex per day from multiple e-commerce applications. As per the current scenario, to process these orders many a people has been allocated to read this mail and download the reports initially. Then they have to log into the product company portal to update the order one by one for these 100 Webex orders. Also pricing and product packaging will be different as per the customer requests. The concerned team has to manually update the data which as data entry errors, value errors and also this action will create backlogs for product delivery and license provision as well.
Solution
Alzone’s Engineers done a detailed process discovery and Business Process Standardization for Online Order Processing. Our team first decided to automate the Online order processing by way of RPA Un attended automation. Here Alzone developed an Order processing BoT will log into our client application and downloads the customer orders in an excel sheet. This BoT will read the data and then logs into the IT Product portal using credentials and updates the same for Order creation for those which are on payment completed status. Once the order is created the BoT will update the product type and price using the captured data from excel sheet. The Bot then confirm the order by updating the end customer details and reseller details as well. Thus the BoT will process the online order and this way for almost 1500 orders per day.
No human Intervention
Automated 100% online order process.
100% error free processing.
Accuracy maintained to 100%
Faster processing.
One of the world’s leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification. They operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.
Interest is the monetary charge for borrowing money—generally expressed as a percentage, such as an annual percentage rate (APR). Interest may be earned by lenders for the use of their funds or paid by borrowers for the use of those funds.
Challenges:
Interest calculations require accurate and up-to-date customer and account information, which can be difficult to manage across multiple systems and platforms.
Interest calculations can be vulnerable to errors or fraud, which can result in overpayments, underpayments, or other financial losses
Impact:
Number of skilled resources reduced to 5 from 20
Time taken reduced from 5 hours to 30 minutes
Our client is an integrated banking group based out of Saudi Arabia , also having branches across different regions. As part of their digital transformation journey they collaborated with Alzone for automating some of their time consuming and repetitive financial tasks . Among which Alzone had automated their RCC Request & Financial Position Validation process
The process involves collection of lot of information, data entries and extractions , verifications and other transactions which are highly error prone and daunting when done manually
Challenges:
Huge volume of request needs to be processed in a day.
Involves data capture from various applications.
Impact:
Number of skilled resources reduced to 2 from 10
Time taken reduced from 3 hours to 10 minutes
Our client is an integrated banking group based out of Saudi Arabia , also having branches across different regions. As part of their digital transformation journey they collaborated with Alzone for automating some of their time consuming and repetitive tasks . Alzone had automated the ATM Setup Process , by implementing RPA technologies for processing setup request of 700 to 800 ATM outlets for the client.
The process involves lot of excel entries, extractions and verifications , which takes a lot of human effort and time for completing the process within a limited time frame.
Challenges:
Updating ATM credentials in 4 different systems makes the process more complex.
Checking proper working of 900 to 1000 ATM’s on a daily basis is a tedious process.
Impact:
Number of skilled resources reduced to 2 from 10
Time taken reduced from 3 hours to 20 minutes
Our client is an integrated banking group based out of Saudi Arabia , also having branches across different regions. As part of their digital transformation journey they collaborated with Alzone for automating some of their time consuming and repetitive financial tasks . Among which Alzone had automated their RCC Request & Financial Position Validation process
The process involves collection of lot of information, data entries and extractions , verifications and other transactions which are highly error prone and daunting when done manually
Challenges:
Valuable time lost due to accessing various applications for the data.
Impact:
Time taken reduced from 3 hours to 20 minutes
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. The DSS Reconciliation is one of the most complex processes among other processes automated.
The Process involves comparison between sales (Fusion Sales and Tenders Report) and collection amounts for the various POS .By leveraging Robotic Process Automation technologies, we deployed software bots which do the entire process including statement downloading, reconciliation and send the output report via email to specific email addresses based on the store and region .
Challenges:
Reviewing multi-tab Excel workbooks with thousands of line items is highly error prone.
Manually reconciling hundreds of documents on a daily basis was a tedious task.
Impact:
Human resources reduced to 1 from 6
Time saved by 80%
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. Exchange Rate Daily Update is one of the most complex processes among other processes automated.
The process Exchange Rates for AED, BHD, QAR, KWD, SAR, and OMR are all taken and calculate the the Conversion and Inversion rates for the specific currencies and updated on the UAE and GCC excel sheets (monthly basis). This is then submitted to the Apparel Cloud Application this reports are reconciled then the updated difference report is send to specific email addresses based on the store and region via email .
Challenges:
Complicated & classification rules caused calculation errors.
Expensive man hours are wasted in mundane & repetitive task.
Impact:
Human resources reduced to 1 from 5
Time saved by 90%
One of the leading Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. Apparel Group (APG)’s initiative is to automate some of their existing business processes to increase operational efficiency. The key objective of the proposed solution is to automate the process with the help of RPA tool to reduce manual work and automate the auto reconciliation process of Cash Deposit in an efficient and quick manner.
Challenges
Downloading a huge volume of bank statements.
The company’s employees had to manually download bank statement from Oracle and Merchant/Reference statement from email/BI portal for specific bank accounts.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 30 minutes from 5 hours.
Our client is a fully diversified industrial, trading, services and investment conglomerate. Distribution operations are concentrated in fast-moving consumer goods, hospital supplies, office automation products, building supplies, telecommunications equipment and industrial equipment. Other branches are engaged in industrial services, project and construction management, real estate development, property management, financial and investment services and food services.
The business requirement is to automate the job of a restaurant manager at the end of the day to perform various operations such as Inventory Count, Expiration Checklist, Posting Invoice- Goods Receipt Vendor and Goods Receipt Internal, Internal Request, Cash Reconciliation, Waste Report, Vendor Request. The solution proposed is to use Automation Anywhere AARI orchestration to develop an AARI process flow with the help of AARI forms.
Challenges
Valuable time lost due to manually preparing end of the day reports
Longer work hours on a daily basis affecting employee morale.
Impact
Time taken for process reduced to 15 minutes from 3 hours.
The client is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, they shapes new lifestyles with a focus on design excellence, build quality and timely delivery.
Issue Receipts process involves issuing receipts in Oracle system for the payments received against a property unit installment or charges. Every day, Credit Control team issue receipts against incoming payments in 120+ escrow, retention dedicated or corporate payments.
Challenges
The process of manually reconciling huge volume of electronic transactions or payments with the accounting system was time-consuming.
The manual entry of data were leading to errors, such as incorrect amounts, dates, or payment reference numbers, which can cause discrepancies in the reconciliation process.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
The client is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, they shapes new lifestyles with a focus on design excellence, build quality and timely delivery.
The use case, identify transaction type from bank statements, involves identifying wire, cheque, cash deposit, interest, charges or internal transfer transactions from different bank statement and categorizing into different groups. There are 120+ bank accounts from 10 different banks. Identified categories are helpful in the downstream process for issue receipts and reconciliation.
Challenges
Transaction descriptions on bank statements can be vague and difficult to interpret, which can lead to errors in classification.
A single line item on a bank statement may represent multiple transactions, making it difficult to classify each individual transaction.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
A leading business adviser and major global accounting organizations recognized by capital markets, regulators and international standards setting bodies; supported by over 200 local professionals who are represented by over 28 nationalities. They help their clients in the fields of business advising, audit, VAT & tax solutions, business process outsourcing etc.
Auditing process is conducted to ensure that financial information is represented fairly and accurately. Also, audits are performed to ensure that financial statements are prepared in accordance with the relevant accounting standards. Sampling process is a statistical analysis process is carried out to help the auditor manage and control the audit’s risk factor.
Challenges
Referring to large no of documents and data made the process error prone & time-consuming.
Uneasiness to scale up the business volume by on boarding new customers due to resource constraints.
Dynamic change in data based on different audit periods.
Impact
Time taken for process reduced to 30 minutes from 3 hours.
Human resources reduced to 1 from 5.
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies in various lines of businesses. They provide solutions to meet the needs of TPAs and brokers. The proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
Challenges
Manual calculation of the earnings of the employees and deducting the applicable amount of premium from their paychecks
Application of complex rules and calculations makes this process error-prone and tedious
Impact
Human resources reduced to 1 from 4
Time taken reduced to 15 mins from 2 hours
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies in various lines of businesses. They provide solutions to meet the needs of TPAs and brokers. The proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
Challenges
Manual calculation of the earnings of the employees and deducting the applicable amount of premium from their paychecks
Application of complex rules and calculations makes this process error-prone and tedious
Impact
Human resources reduced to 1 from 4
Time taken reduced to 15 mins from 2 hours
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies for various lines of businesses. The company provides solutions to meet the needs of TPAs and brokers. Their proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
Challenges
The complexity of the business process and its repetitiveness has increased due to huge volume of input files being downloaded from the Sharefile application on daily basis.
Too many pre-defined complex rules are used for standardizing the census file in a uniform manner which leads to manual error and wastage of human effort.
Impact
Human resources reduced to 1 from 4
Time taken reduced to 15 mins from 2 hours
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies for various lines of businesses. The company provides solutions to meet the needs of TPAs and brokers. Their proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
Challenges
Repetitive matching of premium and claim amount is mundane
Processing enormous number of employee data is a time-consuming
Impact
Human resources reduced to 1 from 3
Time taken reduced to 10 mins from 2 hours
A leading independent modern media company. Known for building the best media brands and the technology that enables them, Off-platform, their Network is one of the largest collections of popular podcasts spanning technology, news, pop culture, emerging trends, and more. They had achieved the award-winning nonfiction production and distribution studio for multiple TV and streaming partners.
The chorus billing process creates the monthly invoice and journal for all the transactions done by multiple chorus partners of the company.
Challenges
Manual data entry is inefficient, time-consuming, and error-prone
Inability to manage information
Vulnerability to fraud
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
A well-known multinational revenue cycle management (RCM) company providing a comprehensive services in managing medical records, patient engagement, care coordination etc. They also provide network-enabled services for healthcare for medical insurance claim processing. The company is committed in detecting, correcting, and preventing fraud and abuse in insurance and medical billing.
Medical coding is the translation of medical reports into a short code used within the healthcare industry. This helps summarize otherwise cumbersome medical reports into efficient, data-friendly codes. Medical coders are individuals responsible for translating physicians’ reports into useful medical codes.
Challenges:
SLA violation consistently for processing the live claims
Delay in processing the backlog claims
Error prone processing steps due to multi level data cross-verification
Impact:
Number of skilled resources reduced to 1 from 10
Time taken reduced from 20 minutes to 4 minutes per claim
A well-known multinational revenue cycle management (RCM) company providing a comprehensive services in managing medical records, patient engagement, care coordination etc. They also provide network-enabled services for healthcare for medical insurance claim processing. The company is committed in detecting, correcting, and preventing fraud and abuse in insurance and medical billing.
Claim creation is the process where claims are prepared by assigning specific ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes to the medical services provided. These claims contain important information like patient demographics and plan coverage details. Once these information are entered, the claims are submitted to the payors.
Challenges:
SLA violation due to accessing remote systems
Human errors causing high claim rejection rate, there by slows down the revenue realization
Impact:
Number of skilled resources reduced to 10 from 30
Time taken reduced from 20 minutes to 3 minutes per claim
A Medical Billing and Services company based in New York, USA having experience in complete Revenue Cycle Management (RCM) for healthcare providers.
During claims creation, coding is transformed, manually or electronically, into billing. Accurate coding reduces the number of claims to medical insurers that are denied. Claims scrubbing is a way to audit claims before they are submitted to insurers.
Challenges
Processing huge volume of claims daily was time-consuming.
Human errors causing high claim rejection rate, there by slows down the revenue realization
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
An Insurance company headquartered in Dubai, UAE and having businesses in UAE, Oman, Qatar, Turkey provides insurance in verticals including Healthcare, Motor, Property, Travel, Life, Engineering, Marine Hull, Aviation & Space, Energy, Marine Cargo, and Liability.
Challenges
Manual extraction of data from different application for preparing the report
Impact
Time taken reduced by 90%
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Indirect sales such as generating & updating the sales orders and saving them in the transaction log
Challenges
A huge amount of skilled human efforts are spent in extracting data from SAP.
Valuable time lost in updating excel using the extracted data.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
The dealer management system in the process of automobile sales includes the following steps:
Enquiry about the vehicle(online or offline)
Collecting customer details
Submission of necessary documents
Details about the accessories purchased(if any)
Delivery of the vehicle
In this whole process two ERP systems are involved, the dealer level and the manufacturer level ERP systems. The data extraction from the dealer ERP system to the manufacturer ERP system and vice versa happens in many occasions like on vehicle registration, accessories requirement request raising etc.
The main challenges faced in this process are:
Data punching in to these ERP systems
Vehicle availability check
Raising request for the accessories
Manufacture and dealer inventory matching
An RPA bot was designed and trained to overcome these tedious tasks with less human intervention and without much of a time delay. The bot does the data extraction from the one ERP system to the other whenever it is required.
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
A sales order is a commercial document prepared by a seller and issued to a customer. It confirms the sale of goods or services and details the sale’s specifics, including the quantity, pricing, and quality of goods or services provided.SO Creation process involves creating sales orders in the ERP software for 36 different vendors with reference to their purchase orders.
Challenges
Processing different vendors with different PO format is a tedious task
Manual data entry can become a tiresome process causing errors, which was leading to inaccurate results
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
One of the world’s largest corporations is a chemical manufacturing company ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene, ethylene glycol, methanol, MTBE, and polyethylene.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Internal Auditing Processes by validating and consolidating reports for each client and updating them to the ECM link.
Challenges
Updating monthly activities for the respective client
Processing lots of documents
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
One of the world’s largest chemical manufacturing companies ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene glycol, methanol, MTBE, and polyethylene.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Obsolete Inventory Process by performing logical calculations.
Challenges
Performing logical calculations by updating a huge volume of data
Checking for the parts availability causes manual and time-consuming task
Impact
Human resources reduced to 2 from 7
Time taken reduced to 25 mins from 3.5 hours
One of the world’s largest chemical manufacturing companies ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene glycol, methanol, MTBE, and polyethylene.
TDS means Tax Deducted at Source. When an Individual/Organization makes the specified payment which is mentioned under Income Tax Act, 1961 to another person, that Person (who is making the payment) has to deduct the TDS when the amount of the payment exceeds the threshold limit.
Challenges
Time-consuming process due to posting a huge volume of data
Performing a huge volume of manual logical calculations which was error prone.
Impact
Human resources reduced to 2 from 7
Time taken reduced to 25 mins from 3.5 hours
One of the world’s largest chemical manufacturing companies ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene, ethylene glycol, methanol, MTBE, and polyethylene.
AUC (Assets under construction) are a special form of tangible assets that are usually displayed as a separate balance sheet item and therefore need a separate account determination in their asset classes.
Challenges
Significant amount of time consumed in mechanical re-typing of data.
Impact
Human resources reduced to 1 from 3
Time taken reduced to 5 mins from 2 hours.
One of the world’s leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification. They operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.
Purchase Order Processing is a process used by businesses to manage the purchase of goods and services from vendors or suppliers. Proper Purchase Order Processing ensures that businesses are able to track their purchasing activities, maintain accurate records, and pay their vendors on time. This helps to build strong relationships with vendors and ensures the timely delivery of goods and services to the organization.
Challenges:
Huge time loss due to large volume of purchase orders to process.
Unintended human errors further delaying the process leading to delay in product delivery and vendor payments.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 5 hours to 30 minutes
One of the leading business houses in the Arabian Gulf. It has two major divisions– the Machinery Group and the General Trading Group. Through our Machinery Group, they represent Caterpillar in Bahrain, Kuwait, Qatar, UAE and in Oman. Caterpillar machinery and power systems are supplied for a wide variety of applications including earthmoving, building and heavy construction, mining, road making, demolition, waste and scrap handling, electric power generation, marine propulsion etc.
The AP process is responsible for paying suppliers and vendors for goods and services purchased by the company. AP departments typically handle incoming bills and invoices. In this process, the invoices received from the foreign vendor are being processed.
Challenges:
Supplier not paid on time.
Valuable time lost in manual 3 way matching of invoice against PO and GRN number.
Impact:
Number of skilled resources reduced to 3 from 12
Time taken reduced from 2 hours to 15 minutes
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company had implemented RPA technologies as part of its digital transformation journey to process the utility bills for available accounts and the details are uploaded into the SAP for invoice generation processes.
Challenges
Updating a huge volume of documents in excel.
Manual extaction of utility bills from respective portals is time consuming.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A private manufacturer company, which develops, produces, and markets consumer products. The products included are food-edible oils, food-pulses, personal care, and home care.
Carrier s produce a freight invoice, also called a freight bill, to summarize a transaction. It details the freight, shipper information, point of origin, and any applicable charges. Those receiving goods will sign the freight invoice to accept the delivery.
Challenges
Complex freight amount calculation rules makes the process involute & error prone.
Delays payment planning & disbursement due to lengthy processing flow.
Impact
Time taken for process reduced to 5 minutes from 1 hour.
Human resources reduced to 1 from 10.
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
The ledger balance is a total amount of money in an account at a given point in time, including both debits and credits. The +/- 20 mentioned is a tolerance range for clearing accounts receivable. While reconciling accounts receivable, it is common to match transactions with the corresponding payments or credits to ensure that the balances are accurate and up to date. The +/- 20 tolerance indicates that any differences between the accounts receivable balance and the actual payments received, or credits applied within a range of +/- 20 are considered acceptable and do not require further investigation or adjustment.
Challenges
Manual processes involved in managing ledger balances leading to discrepancies and errors.
Impact
Human resources reduced to 1 from 4
Time taken reduced to 30 mins from 4 hours
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
Vendor invoice payment refers to the specific act of a business paying an individual invoice or bill received from a vendor . It is a one-time transaction that occurs when a business settles a debt with a specific vendor.
Challenges
Processing different vendors with different invoice format is a tedious task
Manual data entry can become a tiresome process causing errors, which was leading to inaccurate results
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
An aviation and aerospace component manufacturing company, which is a new industry champion focuses on the long term growth in the global aerospace and industrial sectors.
The client has decided to initiate Robotic Process Automation (RPA) technology with the support of Alzone. As the first step to their digital transformation journey, the Customer Invoice Preparation process is identified as an ideal process for automation.
Alzone had deployed the software bots with new-age technologies and thus transformed the manual work environment into a digital environment.
Challenges
Involvement of multiple vendors and large number of documents with various formats
Complex and unique rules sets for each vendor document processing
Complex algorithm to cascade all information into the invoice calculation sheet
Impact
Human resources reduced to 1 from
Time taken reduced to 10 mins from 2 hours per invoice
A leading retail company with a concept of One Stop Family Shop is having a comprehensive portfolio of retail products offering a large assortment of product categories. The company has 4 different internal categories where it caters all the age groups by serving the basic needs of customers and by providing contemporary fashion. As the company is providing low-cost products, although the quality of the products is not compromised, and the company provides value for money while manufacturing/purchasing low-cost products.
Challenges
Processing huge volume of invoices daily was time-consuming.
Manual extraction of data from different formats of invoices was tedious.
Impact
Human resources reduced to 1 from 4
Time taken reduced to 15 mins from 4 hours
A leading mass media company which owns editorial brands, primarily The Verge, Vox, SB Nation, Eater, Polygon, and New York. They were ranked as the 33rd most popular media company among users from the united states.
The programmatic invoice creation process creates the monthly invoice and journal for all the transactions done by programmatic ad networks.
Challenges
Manual data entry is inefficient, time-consuming, and error-prone
Inability to manage information
No overall visibility and control
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey for updating the job role, department change and Job title when an employee is transferred internally as well as for updating the employees’ personal information in the internal system
Challenges
Multiple handshakes were required between business and IT team to update employee details.
Time-consuming for updating each employee’s annual increment.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey for calculating the annual leave (basic salary and social allowance) at the end of the pay cycle and the salary is deducted if the employee exceeds the leave threshold.
Challenges
Streamlining work across the existing system as ERP does the mass upload once a year.
The team has to update the details by navigating to the SAP for each time.
Impact
Time taken for process reduced to 15 minutes from 3 hours.
Human resources reduced to 1 from 3.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey for calculating the annual leave at the end of the pay cycle followed by salary deduction if the employee exceeds the leave threshold.
Challenges
Multiple handshakes were required between business and IT team to update employee details.
Time-consuming for updating each employee’s annual increment.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A leading company that is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey in order to add new members to the health insurance policy for existing employees and deletion of health insurance for the employees who are no longer associated with the company
Challenges
Tracking the response for each email sent to the insurance team and approving the corresponding request in SAP Fiori.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey for creating new courses in the portal and assigning them to the employees based on the details provided by the HR team
Challenges
A huge volume of updating the details category-wise in portal.
A huge amount of skilled human efforts are spent on creating new courses.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
One of the largest global Tier1 equipment manufacturer and supplier who conducts business with many global automobile companies and distributers. The company specializes in chassis system which consists of advanced and quality steering parts, braking parts, and suspension parts and ADAS (Driver Assistant System).
Contract invoice is an invoice which is created by a business and is sent to a client to request payment for its services. The contract invoice payment is based on the number of working days and the over time hours.
Challenges
Time consuming process since majority of workforce are contract employees.
Huge amount of human effort spend on data correction and update in internal systems.
Impact
Time taken for process reduced to 5 minutes from 2 days.
Human resources reduced to 1 from 4.
An Insurance company headquartered in Dubai, UAE and having businesses in UAE, Oman, Qatar, Turkey provides insurance in verticals including Healthcare, Motor, Property, Travel, Life, Engineering, Marine Hull, Aviation & Space, Energy, Marine Cargo, and Liability.
Challenges
Human errors causing high claim rejection rate, there by slows down the revenue realization
Impact
Reduction in error by 99%
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
Visa renewal refers to the process of extending the validity of a visa that allows a person to stay or travel to a foreign country. When a person’s visa is about to expire, they may apply for a renewal of their visa to continue their stay or travel in that country. The renewal process typically involves filling out an application, providing updated information and documentation, and paying any necessary fees. If approved, the person’s visa will be extended, allowing them to continue their stay or travel in the foreign country.
Challenges
Security issues for the employee personal data
Huge amount of visa renewal requests within limited time frame
Delay in visa renewal process creates employee residential issues
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
A Globally leading chemical manufacturing company who was the world’s largest petrochemical manufacturers , headquartered in Saudi Arabia, had implemented RPA technologies as part of their digital transformation journey for automating their Internal Auditing Processes.
Segregation of users’ duties access roles, classifying them and updating in the corresponding system was a lengthy and trivial task for the employees. When collaborated with Alzone we had employed software bots which could complete the whole process much faster than done by human hands
Challenges
Processing lot of documents per week with limited resources
No process regulations or control
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
One of the world’s largest corporations is a chemical manufacturing company ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene, ethylene glycol, methanol, MTBE, and polyethylene.
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process. The learning overdue notification is triggered to users when training is expired (which is overdue).
Challenges
Extraction of a huge volume of information by downloading a list of compliances
Updating monthly activities for the respective client
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
One of the world’s largest chemical manufacturing companies ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene glycol, methanol, MTBE, and polyethylene.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Intercompany management KPI by performing logical operations.
Challenges
Accessing a huge volume of data by downloading too many input files.
Performing manual logical operations was time consuming and error prone.
Impact
Human resources reduced to 2 from 7
Time taken reduced to 25 mins from 3.5 hours
Chemical Company is a joint venture developed by the Saudi Arabian Oil Company (Saudi Aramco) and The Dow Chemical Company (Dow). It is the largest chemical complex ever built in the world in a single phase, with 26 integrated world-scale manufacturing plants, over 3 million metric tons of capacity per year.
Talent transformation is a constant process of harnessing the potential and skills of employees to help them reach leadership positions while achieving strategic business objectives for the organization. The primary purpose of talent management is to create a motivated workforce who will stay with your company in the long run.
Challenges
Huge volume of daily completion certificate generation
Missing the deadlines due to inadequate reminder notifications
Non-availability of detailed consolidated report on time
Impact
Human resources reduced to 1 from 3
Time taken reduced to 1 mins from 1 hour
Our client is an integrated banking group based out of Saudi Arabia , also having branches across different regions. As part of their digital transformation journey they collaborated with Alzone for automating some of their time consuming and repetitive financial tasks . Among which Alzone had automated their RCC Request & Financial Position Validation process
The process involves collection of lot of information, data entries and extractions , verifications and other transactions which are highly error prone and daunting when done manually
Challenges:
Input Data Populated in uneven Intervals or no data populated in a day.
Humam errors and lots of manual processes.
Impact:
Human resources reduced to 1 from 6
Time taken reduced from 3 hours to 10 minutes
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. The Credit Card Bank Statement Receipt Entry is one of the most complex processes among other processes automated.
In this process, the transactions in the vendor statements need to be reconciled against the bank statements to ensure that the financial transactions are reflected correctly as per the records.
By leveraging Robotic Process Automation technologies, we deployed software bots which do the entire process including statement downloading, reconciliation and updating the final summary to Oracle Fusion system.
Challenges
Various banks have their own receipt formats and the process of extracting data from each pattern is a mundane task.
Different rules and calculations for different banks makes the process more complex and error prone.
Manually inputting, verifying, and approving business spending is highly time consuming.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 30 minutes from 5 hours.
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated.
A bank statement is an official summary of financial transactions occurring within a given period for each bank account held by a business.
Challenges
Downloading a huge volume of bank statements.
Continuously updating the monthly activities is a time-consuming task.
Manually inputting, verifying, and approving business spending is highly time consuming.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 30 minutes from 5 hours.
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. The Control Account Reconciliation is one of the most complex processes among other processes automated.
The process involves data extraction from multiple folders like the accounts payable and receivable reports of different stores .By leveraging Robotic Process Automation technologies, we deployed software bots which do the entire process including statement downloading, reconciliation and this reports are reconciled then the updated difference report is send to specific email addresses based on the store and region via email .
Challenges
Multiple transactions in a single invoice.
Date / time discrepancies .
Longer work hours for reconciliation on a daily basis.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 20 minutes from 6 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Bank reconciliation process. The process involves downloading the bank statement from the bank portal and performing reconciliation in SAP.
Challenges
Updating a huge volume of data in excel.
Reconciliation of different reports against each bank account manually.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A pioneer of master-planned communities in Dubai which is listed on the Dubai Financial Market as a public joint-stock company. They have proven competencies in properties, shopping malls & retail and hospitality & leisure and shaped new lifestyles with a passion for design excellence, build with quality and timely delivery.
The use case, identify remitter details from bank statements, involves identifying customer name, unit ID, customer ID and amount from different bank statements. There are 120+ bank accounts from 10 different banks. Identified remitter details are helpful in the downstream process for issue receipts and reconciliation.
Challenges
Bank statements may contain unstructured data with varying formats, which can make it difficult to extract and interpret the relevant information accurately.
Companies often have multiple bank accounts, and it can be difficult to keep track of which bank account a specific transaction is associated with.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
An internationally acknowledged biotechnology company, which is India’s largest stem cell bank with accreditations from WHO, FDA NABL and many more. There are 6 sub-brands owned by them for the preservation of stem cells, Placental Tissues, DNA etc., They have a pan-India presence with 200+ centers with footprints in GCC nations.
Bank Reconciliation is an important process in accounting in which organizations match their bank statements with the transactions that are recorded in their general ledger. Preparing a bank reconciliation statement helps businesses to eliminate possible errors in transactions or bookkeeping.
Challenges
Huge amount of skilled human efforts are spent on excel sheet fillings.
Mundane and repetitive tasks carried out for 14 banks and 9 control accounts.
Impact
Time taken for process reduced to 10 minutes from 30 minutes per account.
Human resources reduced to 1 from 3.
A leading manufacturer and supplier of high-performance brake systems, shock absorbers and struts to Indian, European and American OEMs. The manufacturing practices with the stringent standards set by the company brings advantage of design excellence to the customers. The continuous endeavor to design and develop products that enhances the driving comfort and vehicle safety.
In customer reconciliation, an entity compares the outstanding customer balance or bills to the accounts receivable as entered in its general ledger. Customer reconciliation statement acts as proof that there is no material inaccuracy in the accounts of the company.
Challenges
Customers having one or several invoices makes reconciliation involute & error prone.
Delay in customer payments due to poor reconciliation turnaround
Impact
Time taken for process reduced to 5 minutes from 2 hours.
Human resources reduced to 1 from 4.
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
Invoice to Invoice clearance in the context of Accounts Receivable export, refers to the process of reconciling the outstanding invoices against each other. When a company engages in export activities, it often deals with multiple invoices from the same customer. Invoice to Invoice clearance allows the company to offset the outstanding amounts of these invoices against each other, simplifying the settlement process and reducing the need for individual payments for each invoice
Challenges
Manual handling of large volumes of invoices and associated data is time-consuming and prone to mistakes.
Prolonged clearance process can result in delayed payments or revenue recognition, affecting working capital and financial planning
Impact
Human resources reduced to 1 from 4
Time taken reduced to 30 mins from 4 hours
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
Deferred costs related to exports are cleared in the accounts receivable (AR) section of the General Ledger. When a company exports goods or services, there may be certain costs associated with those exports that need to be deferred until a later period. These deferred costs are initially recorded in a separate account, often referred to as a deferred cost account or a clearing account.
Challenges
Determining the appropriate recognition of revenue, expenses, and deferrals is challenging
Impact
Human resources reduced to 1 from 4
Time taken reduced to 30 mins from 4 hours
One of the leading chemical manufacturing company, ranked among the world’s largest petrochemicals manufacturer, which is active in petrochemicals, chemicals, industrial polymers, fertilizers and metals. They had been recognized as the world’s second most valuable brand in the chemicals industry by Brand Finance in 2021. This control process over POs focuses on analyzing random data on Purchase Orders by executing process in the ACL application.
Challenges
Limited Staff Resources Is a Major Problem
Producing audit evidence is time-consuming and requires specialist skills
Manual data entry can become a tiresome process causing errors, which was leading to inaccurate results
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
A world leader in machine tool technology, automated material handling systems, clean room automation, and textile machinery was established in 1935. The company is the sole manufacturer of a well-known brand, which is synonymous with industrial automation and reliability across its extensive product line. This international machinery limited company also provides globally-advanced solutions, tailored to the needs of the North American manufacturer.
Systems inquiry is an inquiry to understand systems, especially the whole of complex systems. It is important to keep track of all inquiries and sales leads that are generated. Businesses find it difficult to manage inquiries and track them.
Challenges
valuable time lost due to lots of manual steps involved accessing data from various applications to generate final invoice.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
Human resources reduced to 1 from 4.
A well-known multinational revenue cycle management (RCM) company providing a comprehensive services in managing medical records, patient engagement, care coordination etc. They also provide network-enabled services for healthcare for medical insurance claim processing. The company is committed in detecting, correcting, and preventing fraud and abuse in insurance and medical billing.
Medical coding is the translation of medical reports into a short code used within the healthcare industry. This helps summarize otherwise cumbersome medical reports into efficient, data-friendly codes. Medical coders are individuals responsible for translating physicians’ reports into useful medical codes.
Challenges:
SLA violation consistently for processing the live claims
Delay in processing the backlog claims
Error prone processing steps due to multi level data cross-verification
Impact:
Number of skilled resources reduced to 1 from 10
Time taken reduced from 20 minutes to 4 minutes per claim
A well-known multinational revenue cycle management (RCM) company providing a comprehensive services in managing medical records, patient engagement, care coordination etc. They also provide network-enabled services for healthcare for medical insurance claim processing. The company is committed in detecting, correcting, and preventing fraud and abuse in insurance and medical billing.
Claim creation is the process where claims are prepared by assigning specific ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes to the medical services provided. These claims contain important information like patient demographics and plan coverage details. Once these information are entered, the claims are submitted to the payors.
Challenges:
SLA violation due to accessing remote systems
Human errors causing high claim rejection rate, there by slows down the revenue realization
Impact:
Number of skilled resources reduced to 10 from 30
Time taken reduced from 20 minutes to 3 minutes per claim
One of the world’s leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification. They operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.
Interest is the monetary charge for borrowing money—generally expressed as a percentage, such as an annual percentage rate (APR). Interest may be earned by lenders for the use of their funds or paid by borrowers for the use of those funds.
Challenges:
Interest calculations require accurate and up-to-date customer and account information, which can be difficult to manage across multiple systems and platforms.
Interest calculations can be vulnerable to errors or fraud, which can result in overpayments, underpayments, or other financial losses
Impact:
Number of skilled resources reduced to 5 from 20
Time taken reduced from 5 hours to 30 minutes
One of the world’s leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification. They operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.
Purchase Order Processing is a process used by businesses to manage the purchase of goods and services from vendors or suppliers. Proper Purchase Order Processing ensures that businesses are able to track their purchasing activities, maintain accurate records, and pay their vendors on time. This helps to build strong relationships with vendors and ensures the timely delivery of goods and services to the organization.
Challenges:
Huge time loss due to large volume of purchase orders to process.
Unintended human errors further delaying the process leading to delay in product delivery and vendor payments.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 5 hours to 30 minutes
A leading global telecommunications company with operations in 18 countries across Asia and Africa. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
Ethernet is the traditional technology for connecting devices in a wired local area network (LAN) or wide area network (WAN). It enables devices to communicate with each other via a protocol, which is a set of rules or common network language. The term “Carrier” in carrier Ethernet networks (CEN) refers to large communications services providers with wide reach through their global networks. In this process we capture / monitor the performance of circuit.
Challenges:
SLA violation due to manual processes requiring more time and effort to complete.
Mistakes in data entry or communication resulting in network downtime or other operational issues.
Difficult to comply with industry regulations and standards, resulting in penalties, legal liabilities, and reputational damage.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 5 hours to 30 minutes
A well-known multinational telecommunication service company with operations in 18 countries across Asia, Africa and Channel Islands. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
A network issue refers to a problem that occurs within a computer network, which can cause devices or applications to not function properly. Slow internet speeds, inability to connect to the internet or other devices on the network, intermittent disconnections, or other issues that disrupt communication between devices on the network. Resolving network issues often requires troubleshooting by technical personnel to identify the root cause of the problem in order to implement an appropriate solution.
Challenges:
SLA violation due to manual processes requiring more time and effort to complete.
Valuable time lost in getting reports for each network device.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 2 hours to 15 minutes
A well-known multinational telecommunication service company with operations in 18 countries across Asia, Africa and Channel Islands. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long-distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce.
A network issue refers to a problem that occurs within a computer network, which can cause devices or applications to not function properly. Slow internet speeds, inability to connect to the internet or other devices on the network, intermittent disconnections, or other issues that disrupt communication between devices on the network. Resolving network issues often requires troubleshooting by technical personnel to identify the root cause of the problem in order to implement an appropriate solution.
Challenges:
SLA violation due to manual processes requiring more time and effort to complete.
Valuable time lost in getting reports for each network device.
Impact:
Number of skilled resources reduced to 3 from 16
Time taken reduced from 2 hours to 15 minutes
One of the leading business houses in the Arabian Gulf. It has two major divisions– the Machinery Group and the General Trading Group. Through our Machinery Group, they represent Caterpillar in Bahrain, Kuwait, Qatar, UAE and in Oman. Caterpillar machinery and power systems are supplied for a wide variety of applications including earthmoving, building and heavy construction, mining, road making, demolition, waste and scrap handling, electric power generation, marine propulsion etc.
The AP process is responsible for paying suppliers and vendors for goods and services purchased by the company. AP departments typically handle incoming bills and invoices. In this process, the invoices received from the foreign vendor are being processed.
Challenges:
Supplier not paid on time.
Valuable time lost in manual 3 way matching of invoice against PO and GRN number.
Impact:
Number of skilled resources reduced to 3 from 12
Time taken reduced from 2 hours to 15 minutes
Our client is an integrated banking group based out of Saudi Arabia , also having branches across different regions. As part of their digital transformation journey they collaborated with Alzone for automating some of their time consuming and repetitive financial tasks . Among which Alzone had automated their RCC Request & Financial Position Validation process
The process involves collection of lot of information, data entries and extractions , verifications and other transactions which are highly error prone and daunting when done manually
Challenges:
Huge volume of request needs to be processed in a day.
Involves data capture from various applications.
Impact:
Number of skilled resources reduced to 2 from 10
Time taken reduced from 3 hours to 10 minutes
Our client is an integrated banking group based out of Saudi Arabia , also having branches across different regions. As part of their digital transformation journey they collaborated with Alzone for automating some of their time consuming and repetitive tasks . Alzone had automated the ATM Setup Process , by implementing RPA technologies for processing setup request of 700 to 800 ATM outlets for the client.
The process involves lot of excel entries, extractions and verifications , which takes a lot of human effort and time for completing the process within a limited time frame.
Challenges:
Updating ATM credentials in 4 different systems makes the process more complex.
Checking proper working of 900 to 1000 ATM’s on a daily basis is a tedious process.
Impact:
Number of skilled resources reduced to 2 from 10
Time taken reduced from 3 hours to 20 minutes
Our client is an integrated banking group based out of Saudi Arabia , also having branches across different regions. As part of their digital transformation journey they collaborated with Alzone for automating some of their time consuming and repetitive financial tasks . Among which Alzone had automated their RCC Request & Financial Position Validation process
The process involves collection of lot of information, data entries and extractions , verifications and other transactions which are highly error prone and daunting when done manually
Challenges:
Valuable time lost due to accessing various applications for the data.
Impact:
Time taken reduced from 3 hours to 20 minutes
Our client is an integrated banking group based out of Saudi Arabia , also having branches across different regions. As part of their digital transformation journey they collaborated with Alzone for automating some of their time consuming and repetitive financial tasks . Among which Alzone had automated their RCC Request & Financial Position Validation process
The process involves collection of lot of information, data entries and extractions , verifications and other transactions which are highly error prone and daunting when done manually
Challenges:
Input Data Populated in uneven Intervals or no data populated in a day.
Humam errors and lots of manual processes.
Impact:
Human resources reduced to 1 from 6
Time taken reduced from 3 hours to 10 minutes
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
Actual Time of Arrival (ATA) is when a ship or vessel actually arrives at the dock. If a vessel actually arrives early or late, this will cause an issue for port congestion. Already ports are crowded, so the closer the ATA is to the ETA, the better.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
A warehouse receipt is a type of documentation used in the future markets to guarantee the quantity and quality of a particular commodity being stored within an approved facility.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
The process involves creation of Z number, which is an application generated acknowledgement number, that indicates the receipt of all the information to a particular shipping detail.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
The loading list serves as a list of all goods of a freight on a means of transport. These accompanying documents are carried along during the entire transport until delivery to the recipient of the goods. In the case of cross-border transport, the loading list is used for customs clearance.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
MBL is Master Bill of Lading issued by main carrier of goods on receipt of goods from a freight forwarder to deliver at destination as per agreed terms.
Challenges
Manual searching for data is time consuming
Manually entering data for preparing of invoice was error prone
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
A booking confirmation in shipping is a document that is issued by the carrier or freight forwarder to the shipper, confirming a booking request. This document also acts as a confirmation of the shipment details that the shipper submitted, requested container type and quantity, as well as vessel space.
Challenges
Manual searching for data is time consuming
Manually entering data for preparing of invoice was error prone
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
A leading independent modern media company. Known for building the best media brands and the technology that enables them, Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
AMS filing, also known as Automated Manifest System filing, is a document submitted to the US customs describing all the goods bound for the country. The document must be filed 24 hours prior to the departure of a ship from the port of loading.
Challenges
Multi level review iterations and data inconsistency
Huge volume & human resource dependency for processing creates backlogs
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
Allcargo Logistics Ltd. is a logistics company headquartered in India. Its services comprise global Multimodal Transport Operations (LCL, FCL, and air services), pan India CFS & ICD operations, Project Forwarding & Crane Rental, E-commerce logistics, Ship Owning and Contract logistics.
An arrival notice is a message that the agent, shipping carrier, or ocean freight forwarder sends to the shipment recipients to notify them about the arrival date of a shipment to its destination location.
Challenges
Manual searching for data in various applications and updating them is time consuming
Impact
Human resources reduced to 1 from 4
Time taken reduced to 3 mins from 2 hours
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. The DSS Reconciliation is one of the most complex processes among other processes automated.
The Process involves comparison between sales (Fusion Sales and Tenders Report) and collection amounts for the various POS .By leveraging Robotic Process Automation technologies, we deployed software bots which do the entire process including statement downloading, reconciliation and send the output report via email to specific email addresses based on the store and region .
Challenges:
Reviewing multi-tab Excel workbooks with thousands of line items is highly error prone.
Manually reconciling hundreds of documents on a daily basis was a tedious task.
Impact:
Human resources reduced to 1 from 6
Time saved by 80%
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. Exchange Rate Daily Update is one of the most complex processes among other processes automated.
The process Exchange Rates for AED, BHD, QAR, KWD, SAR, and OMR are all taken and calculate the the Conversion and Inversion rates for the specific currencies and updated on the UAE and GCC excel sheets (monthly basis). This is then submitted to the Apparel Cloud Application this reports are reconciled then the updated difference report is send to specific email addresses based on the store and region via email .
Challenges:
Complicated & classification rules caused calculation errors.
Expensive man hours are wasted in mundane & repetitive task.
Impact:
Human resources reduced to 1 from 5
Time saved by 90%
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. The Credit Card Bank Statement Receipt Entry is one of the most complex processes among other processes automated.
In this process, the transactions in the vendor statements need to be reconciled against the bank statements to ensure that the financial transactions are reflected correctly as per the records.
By leveraging Robotic Process Automation technologies, we deployed software bots which do the entire process including statement downloading, reconciliation and updating the final summary to Oracle Fusion system.
Challenges
Various banks have their own receipt formats and the process of extracting data from each pattern is a mundane task.
Different rules and calculations for different banks makes the process more complex and error prone.
Manually inputting, verifying, and approving business spending is highly time consuming.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 30 minutes from 5 hours.
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated.
A bank statement is an official summary of financial transactions occurring within a given period for each bank account held by a business.
Challenges
Downloading a huge volume of bank statements.
Continuously updating the monthly activities is a time-consuming task.
Manually inputting, verifying, and approving business spending is highly time consuming.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 30 minutes from 5 hours.
One of the leading Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. Apparel Group (APG)’s initiative is to automate some of their existing business processes to increase operational efficiency. The key objective of the proposed solution is to automate the process with the help of RPA tool to reduce manual work and automate the auto reconciliation process of Cash Deposit in an efficient and quick manner.
Challenges
Downloading a huge volume of bank statements.
The company’s employees had to manually download bank statement from Oracle and Merchant/Reference statement from email/BI portal for specific bank accounts.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 30 minutes from 5 hours.
Alzone collaborates with one of the Global Fashion and Lifestyle Retail conglomerates having business operations across multiple countries, headquartered in Dubai, United Arab Emirates. As part of this collaboration, all the Finance Department Activities are fully automated. The Control Account Reconciliation is one of the most complex processes among other processes automated.
The process involves data extraction from multiple folders like the accounts payable and receivable reports of different stores .By leveraging Robotic Process Automation technologies, we deployed software bots which do the entire process including statement downloading, reconciliation and this reports are reconciled then the updated difference report is send to specific email addresses based on the store and region via email .
Challenges
Multiple transactions in a single invoice.
Date / time discrepancies .
Longer work hours for reconciliation on a daily basis.
Impact
Number of resources reduced to 1 from 5.
Time taken for process reduced to 20 minutes from 6 hours.
Our client is a fully diversified industrial, trading, services and investment conglomerate. Distribution operations are concentrated in fast-moving consumer goods, hospital supplies, office automation products, building supplies, telecommunications equipment and industrial equipment. Other branches are engaged in industrial services, project and construction management, real estate development, property management, financial and investment services and food services.
The business requirement is to automate the job of a restaurant manager at the end of the day to perform various operations such as Inventory Count, Expiration Checklist, Posting Invoice- Goods Receipt Vendor and Goods Receipt Internal, Internal Request, Cash Reconciliation, Waste Report, Vendor Request. The solution proposed is to use Automation Anywhere AARI orchestration to develop an AARI process flow with the help of AARI forms.
Challenges
Valuable time lost due to manually preparing end of the day reports
Longer work hours on a daily basis affecting employee morale.
Impact
Time taken for process reduced to 15 minutes from 3 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company had implemented RPA technologies as part of its digital transformation journey for automating NDA legal request processing. This is about processing the NDA legal requests which are in the form of tickets in a web portal and the updated results of the process is send back to the requestor.
Challenges
Updating a huge volume of data in excel.
Managing risk and ensuring compliance with regulatory standards and accounting.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Bank reconciliation process. The process involves downloading the bank statement from the bank portal and performing reconciliation in SAP.
Challenges
Updating a huge volume of data in excel.
Reconciliation of different reports against each bank account manually.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey for updating the job role, department change and Job title when an employee is transferred internally as well as for updating the employees’ personal information in the internal system
Challenges
Multiple handshakes were required between business and IT team to update employee details.
Time-consuming for updating each employee’s annual increment.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Indirect sales such as generating & updating the sales orders and saving them in the transaction log
Challenges
A huge amount of skilled human efforts are spent in extracting data from SAP.
Valuable time lost in updating excel using the extracted data.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey for calculating the annual leave (basic salary and social allowance) at the end of the pay cycle and the salary is deducted if the employee exceeds the leave threshold.
Challenges
Streamlining work across the existing system as ERP does the mass upload once a year.
The team has to update the details by navigating to the SAP for each time.
Impact
Time taken for process reduced to 15 minutes from 3 hours.
Human resources reduced to 1 from 3.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey for calculating the annual leave at the end of the pay cycle followed by salary deduction if the employee exceeds the leave threshold.
Challenges
Multiple handshakes were required between business and IT team to update employee details.
Time-consuming for updating each employee’s annual increment.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company had implemented RPA technologies as part of its digital transformation journey to process the utility bills for available accounts and the details are uploaded into the SAP for invoice generation processes.
Challenges
Updating a huge volume of documents in excel.
Manual extaction of utility bills from respective portals is time consuming.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
A leading company that is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey in order to add new members to the health insurance policy for existing employees and deletion of health insurance for the employees who are no longer associated with the company
Challenges
Tracking the response for each email sent to the insurance team and approving the corresponding request in SAP Fiori.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
A leading company which is a provider of innovative secure services & solutions to both public and private sectors in Saudi Arabia. They provide readymade e-services, customized IT solutions, governmental support services, and consultations. The company’s customer base currently comprises over 60,000 private & public organizations on top of individual customers, helping them achieve remarkable results in increased efficiency in addition to cost & time reduction.
The company implemented RPA technologies as part of its digital transformation journey for creating new courses in the portal and assigning them to the employees based on the details provided by the HR team
Challenges
A huge volume of updating the details category-wise in portal.
A huge amount of skilled human efforts are spent on creating new courses.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
The client is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, they shapes new lifestyles with a focus on design excellence, build quality and timely delivery.
Performing eService Reconciliation process involves reconciling credit card statements and unreconciled receipts. Every month, Account Receivable’s team downloads credit card bank statements from the bank website for eCommerce, POS and Amex transactions from email. They then reconcile the different transactions in the statements against the receipts available in the receipt register. Once this reconciliation is done, transactions are marked for fund transfer or they are directly cleared in Oracle. A BRS document is created at the end of the month.
Challenges
The process of manually reconciling huge volume of electronic transactions or payments with the accounting system was time-consuming.
The manual entry of data were leading to errors, such as incorrect amounts, dates, or payment reference numbers, which can cause discrepancies in the reconciliation process.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
The client is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, they shapes new lifestyles with a focus on design excellence, build quality and timely delivery.
Issue Receipts process involves issuing receipts in Oracle system for the payments received against a property unit installment or charges. Every day, Credit Control team issue receipts against incoming payments in 120+ escrow, retention dedicated or corporate payments.
Challenges
The process of manually reconciling huge volume of electronic transactions or payments with the accounting system was time-consuming.
The manual entry of data were leading to errors, such as incorrect amounts, dates, or payment reference numbers, which can cause discrepancies in the reconciliation process.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
A pioneer of master-planned communities in Dubai which is listed on the Dubai Financial Market as a public joint-stock company. They have proven competencies in properties, shopping malls & retail and hospitality & leisure and shaped new lifestyles with a passion for design excellence, build with quality and timely delivery.
The use case, identify remitter details from bank statements, involves identifying customer name, unit ID, customer ID and amount from different bank statements. There are 120+ bank accounts from 10 different banks. Identified remitter details are helpful in the downstream process for issue receipts and reconciliation.
Challenges
Bank statements may contain unstructured data with varying formats, which can make it difficult to extract and interpret the relevant information accurately.
Companies often have multiple bank accounts, and it can be difficult to keep track of which bank account a specific transaction is associated with.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
The client is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, they shapes new lifestyles with a focus on design excellence, build quality and timely delivery.
The use case, identify transaction type from bank statements, involves identifying wire, cheque, cash deposit, interest, charges or internal transfer transactions from different bank statement and categorizing into different groups. There are 120+ bank accounts from 10 different banks. Identified categories are helpful in the downstream process for issue receipts and reconciliation.
Challenges
Transaction descriptions on bank statements can be vague and difficult to interpret, which can lead to errors in classification.
A single line item on a bank statement may represent multiple transactions, making it difficult to classify each individual transaction.
Impact
Time taken for process reduced to 20 minutes from 2 hours.
Human resources reduced to 1 from 3.
A leading business adviser and major global accounting organizations recognized by capital markets, regulators and international standards setting bodies; supported by over 200 local professionals who are represented by over 28 nationalities. They help their clients in the fields of business advising, audit, VAT & tax solutions, business process outsourcing etc.
Auditing process is conducted to ensure that financial information is represented fairly and accurately. Also, audits are performed to ensure that financial statements are prepared in accordance with the relevant accounting standards. Sampling process is a statistical analysis process is carried out to help the auditor manage and control the audit’s risk factor.
Challenges
Referring to large no of documents and data made the process error prone & time-consuming.
Uneasiness to scale up the business volume by on boarding new customers due to resource constraints.
Dynamic change in data based on different audit periods.
Impact
Time taken for process reduced to 30 minutes from 3 hours.
Human resources reduced to 1 from 5.
A private manufacturer company, which develops, produces, and markets consumer products. The products included are food-edible oils, food-pulses, personal care, and home care.
Carrier s produce a freight invoice, also called a freight bill, to summarize a transaction. It details the freight, shipper information, point of origin, and any applicable charges. Those receiving goods will sign the freight invoice to accept the delivery.
Challenges
Complex freight amount calculation rules makes the process involute & error prone.
Delays payment planning & disbursement due to lengthy processing flow.
Impact
Time taken for process reduced to 5 minutes from 1 hour.
Human resources reduced to 1 from 10.
An internationally acknowledged biotechnology company, which is India’s largest stem cell bank with accreditations from WHO, FDA, NABL and many more. There are 6 sub-brands owned by them for the preservation of stem cells, Placental Tissues, DNA etc., They have a pan-India presence with 200+ centers with footprints in GCC nations.
MCC has been used by many laboratories for prenatal diagnosis of the most common genetic disorders. This test is used for diagnosing prenatal contamination when fetal specimen comes in contact with maternal blood or tissue.
Challenges
Skilled resource’s time wasted on genotype data generation, TIFF file creation, identifying contamination, logging in to different apps and other tasks for each sample.
Impact
Time taken for process reduced to 5 minutes from 30 minutes per sample.
Human resources reduced to 1 from 3.
An internationally acknowledged biotechnology company, which is India’s largest stem cell bank with accreditations from WHO, FDA NABL and many more. There are 6 sub-brands owned by them for the preservation of stem cells, Placental Tissues, DNA etc., They have a pan-India presence with 200+ centers with footprints in GCC nations.
Bank Reconciliation is an important process in accounting in which organizations match their bank statements with the transactions that are recorded in their general ledger. Preparing a bank reconciliation statement helps businesses to eliminate possible errors in transactions or bookkeeping.
Challenges
Huge amount of skilled human efforts are spent on excel sheet fillings.
Mundane and repetitive tasks carried out for 14 banks and 9 control accounts.
Impact
Time taken for process reduced to 10 minutes from 30 minutes per account.
Human resources reduced to 1 from 3.
India’s first & largest stem cell banking company to providing innovative & comprehensive preconception, prenatal & newborn diagnostic services as well as COVID-19 detection & management testing. They introduced the nation’s many firsts in diagnostic healthcare and clinical applications of placental and cord tissues.
The company receives substantial amount of 315K array and 750K array samples each day for performing analysis. Chas application is used for performing analysis. The process starts with analysing each samples whether it is pass or fail. After the analysis the sample may or may not generate gain or loss table. If a sample does not generate a gain and loss table, it is said to be passed and the corresponding output, which is a karyoview image of the sample is exported. This karyoview data is provided as the input for Sufalam application to process. The Sufalam application then process the data and saves it. This process is a very tedious and time consuming when done manually.
Solution
Automated the entire business process using RPA technology. The Bot launches the Chas application and adds the samples. The bot analyses each sample and may or may not generate a gain or loss table. The bot then generates a karyoview image of the sample only for those samples which do not generate a gain or loss table and exports the karyoview image. It karyoview image is then provided as the input to the Sufalam application. Sufalam application then process the data and saves it.
saves the productive time of experts by
Bot consistency brings atmost accuracy in results
Boost efficiencies and accuracy
Eliminates errors completely
Improved customer happiness index
Cost effective and fast processing
India’s first & largest stem cell banking company to providing innovative & comprehensive preconception, prenatal & newborn diagnostic services as well as COVID-19 detection & management testing. They introduced the nation’s many firsts in diagnostic healthcare and clinical applications of placental and cord tissues.
Genome Scope is a new born genetic testing to diagonose over 4000 genetic conditions. The company receives substantial amount of samples each day for processing. Each sample contain vcf and bam files. Golden Helix is the application used to perform genomescope analysis. The process starts with adding all the vcf files first and then associate it’s corresponding bam files to the application. These files need to be loaded and a set of filters should be added to these loaded files. Based on the samples final report is generated. This process is a very tedious, time consuming when done manually.
Solution
Automated the entire business process using RPA technology. The Bot launches the Golden Helix application and adds the vcf files and associate the corresponding bam files of the sample. The bot analyses each sample and apply filters, based on the filter bot determines whether the sample is positive or negative and generates the corresponding Variant sheets and final output Report
saves the productive time of experts by
Bot consistency brings atmost accuracy in results
Boost efficiencies and accuracy
Eliminates errors completely
Improved customer happiness index
Cost effective and fast processing
An internationally acknowledged biotechnology company, which is India’s largest stem cell bank with accreditations from WHO, FDA, NABL and many more. There are 6 sub-brands owned by them for the preservation of stem cells, Placental Tissues, DNA etc., They have a pan-India presence with 200+ centers with footprints in GCC nations.
Quantitative fluorescent PCR (QF-PCR) has been used by many laboratories for prenatal diagnosis of the most common genetic disorders. It can detect most of the abnormalities diagnosed by chromosomal tests in foetal cell samples.
Challenges
Skilled resource’s time wasted on genotype data generation, TIFF file creation, gender masking in TIFF, logging in to different apps and other tasks for each sample.
Impact
Time taken for process reduced to 5 minutes from 30 minutes per sample.
Human resources reduced to 1 from 3.
An internationally acknowledged biotechnology company, which is India’s largest stem cell bank with accreditations from WHO, FDA NABL, and many more. There are 6 sub-brands owned by them for the preservation of stem cells, Placental Tissues, DNA, etc., They have a pan-India presence with 200+ centers with footprints in GCC nations.
Sanger Analysis is a method of DNA sequencing that involves electrophoresis. DNA sequencers separate the DNA strands by size/length using electrophoresis, they detect and record the output data as peak trace chromatograms ( the pattern formed by the layers of components separated by chromatography). Sanger sequencing is actively being used in efforts for public health initiatives. The goal is to collect the sequencing data of circulating noroviruses and to determine the source of infection to mitigate the spread of the virus.
Challenges
Huge number of manual steps especially changing image resolution, preparing PNG, PPT files and other tasks for each sample.
Impact
Time taken for process reduced to 2 minutes from 30 minutes per sample.
Human resources reduced to 1 from 4.
One of the largest global Tier1 equipment manufacturer and supplier who conducts business with many global automobile companies and distributers. The company specializes in chassis system which consists of advanced and quality steering parts, braking parts, and suspension parts and ADAS (Driver Assistant System).
Contract invoice is an invoice which is created by a business and is sent to a client to request payment for its services. The contract invoice payment is based on the number of working days and the over time hours.
Challenges
Time consuming process since majority of workforce are contract employees.
Huge amount of human effort spend on data correction and update in internal systems.
Impact
Time taken for process reduced to 5 minutes from 2 days.
Human resources reduced to 1 from 4.
A leading manufacturer and supplier of high-performance brake systems, shock absorbers and struts to Indian, European and American OEMs. The manufacturing practices with the stringent standards set by the company brings advantage of design excellence to the customers. The continuous endeavor to design and develop products that enhances the driving comfort and vehicle safety.
In customer reconciliation, an entity compares the outstanding customer balance or bills to the accounts receivable as entered in its general ledger. Customer reconciliation statement acts as proof that there is no material inaccuracy in the accounts of the company.
Challenges
Customers having one or several invoices makes reconciliation involute & error prone.
Delay in customer payments due to poor reconciliation turnaround
Impact
Time taken for process reduced to 5 minutes from 2 hours.
Human resources reduced to 1 from 4.
A world leader in machine tool technology, automated material handling systems, clean room automation, and textile machinery was established in 1935. The company is the sole manufacturer of a well-known brand, which is synonymous with industrial automation and reliability across its extensive product line. This international machinery limited company also provides globally-advanced solutions, tailored to the needs of the North American manufacturer.
Systems inquiry is an inquiry to understand systems, especially the whole of complex systems. It is important to keep track of all inquiries and sales leads that are generated. Businesses find it difficult to manage inquiries and track them.
Challenges
valuable time lost due to lots of manual steps involved accessing data from various applications to generate final invoice.
Impact
Time taken for process reduced to 15 minutes from 2 hours.
Human resources reduced to 1 from 4.
An Insurance company headquartered in Dubai, UAE and having businesses in UAE, Oman, Qatar, Turkey provides insurance in verticals including Healthcare, Motor, Property, Travel, Life, Engineering, Marine Hull, Aviation & Space, Energy, Marine Cargo, and Liability.
Challenges
Human errors causing high claim rejection rate, there by slows down the revenue realization
Impact
Reduction in error by 99%
An Insurance company headquartered in Dubai, UAE and having businesses in UAE, Oman, Qatar, Turkey provides insurance in verticals including Healthcare, Motor, Property, Travel, Life, Engineering, Marine Hull, Aviation & Space, Energy, Marine Cargo, and Liability.
Challenges
Manual extraction of data from different application for preparing the report
Impact
Time taken reduced by 90%
The dealer management system in the process of automobile sales includes the following steps:
Enquiry about the vehicle(online or offline)
Collecting customer details
Submission of necessary documents
Details about the accessories purchased(if any)
Delivery of the vehicle
In this whole process two ERP systems are involved, the dealer level and the manufacturer level ERP systems. The data extraction from the dealer ERP system to the manufacturer ERP system and vice versa happens in many occasions like on vehicle registration, accessories requirement request raising etc.
The main challenges faced in this process are:
Data punching in to these ERP systems
Vehicle availability check
Raising request for the accessories
Manufacture and dealer inventory matching
An RPA bot was designed and trained to overcome these tedious tasks with less human intervention and without much of a time delay. The bot does the data extraction from the one ERP system to the other whenever it is required.
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
Invoice to Invoice clearance in the context of Accounts Receivable export, refers to the process of reconciling the outstanding invoices against each other. When a company engages in export activities, it often deals with multiple invoices from the same customer. Invoice to Invoice clearance allows the company to offset the outstanding amounts of these invoices against each other, simplifying the settlement process and reducing the need for individual payments for each invoice
Challenges
Manual handling of large volumes of invoices and associated data is time-consuming and prone to mistakes.
Prolonged clearance process can result in delayed payments or revenue recognition, affecting working capital and financial planning
Impact
Human resources reduced to 1 from 4
Time taken reduced to 30 mins from 4 hours
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
Deferred costs related to exports are cleared in the accounts receivable (AR) section of the General Ledger. When a company exports goods or services, there may be certain costs associated with those exports that need to be deferred until a later period. These deferred costs are initially recorded in a separate account, often referred to as a deferred cost account or a clearing account.
Challenges
Determining the appropriate recognition of revenue, expenses, and deferrals is challenging
Impact
Human resources reduced to 1 from 4
Time taken reduced to 30 mins from 4 hours
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
The ledger balance is a total amount of money in an account at a given point in time, including both debits and credits. The +/- 20 mentioned is a tolerance range for clearing accounts receivable. While reconciling accounts receivable, it is common to match transactions with the corresponding payments or credits to ensure that the balances are accurate and up to date. The +/- 20 tolerance indicates that any differences between the accounts receivable balance and the actual payments received, or credits applied within a range of +/- 20 are considered acceptable and do not require further investigation or adjustment.
Challenges
Manual processes involved in managing ledger balances leading to discrepancies and errors.
Impact
Human resources reduced to 1 from 4
Time taken reduced to 30 mins from 4 hours
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
Visa renewal refers to the process of extending the validity of a visa that allows a person to stay or travel to a foreign country. When a person’s visa is about to expire, they may apply for a renewal of their visa to continue their stay or travel in that country. The renewal process typically involves filling out an application, providing updated information and documentation, and paying any necessary fees. If approved, the person’s visa will be extended, allowing them to continue their stay or travel in the foreign country.
Challenges
Security issues for the employee personal data
Huge amount of visa renewal requests within limited time frame
Delay in visa renewal process creates employee residential issues
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
A sales order is a commercial document prepared by a seller and issued to a customer. It confirms the sale of goods or services and details the sale’s specifics, including the quantity, pricing, and quality of goods or services provided.SO Creation process involves creating sales orders in the ERP software for 36 different vendors with reference to their purchase orders.
Challenges
Processing different vendors with different PO format is a tedious task
Manual data entry can become a tiresome process causing errors, which was leading to inaccurate results
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
One of the largest ceramics’ brands in the world, headquartered in the United Arab Emirates has collaborated with Alzone for automating their sales related activities. They have been specialized in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets.
Vendor invoice payment refers to the specific act of a business paying an individual invoice or bill received from a vendor . It is a one-time transaction that occurs when a business settles a debt with a specific vendor.
Challenges
Processing different vendors with different invoice format is a tedious task
Manual data entry can become a tiresome process causing errors, which was leading to inaccurate results
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
ONLINE ORDER PROCESSING AUTOMATION
Our client is a global technology company which operates in the information technology product distribution business, supply chain solutions and after sales services of information technology products.
Business Challenge
Being a whole time partner for IT product companies, our client is enabled to distribute and provision the IT Product assigned to their region. Our client receives almost 100 customer orders for CISO Webex per day from multiple e-commerce applications. As per the current scenario, to process these orders many a people has been allocated to read this mail and download the reports initially. Then they have to log into the product company portal to update the order one by one for these 100 Webex orders. Also pricing and product packaging will be different as per the customer requests. The concerned team has to manually update the data which as data entry errors, value errors and also this action will create backlogs for product delivery and license provision as well.
Solution
Alzone’s Engineers done a detailed process discovery and Business Process Standardization for Online Order Processing. Our team first decided to automate the Online order processing by way of RPA Un attended automation. Here Alzone developed an Order processing BoT will log into our client application and downloads the customer orders in an excel sheet. This BoT will read the data and then logs into the IT Product portal using credentials and updates the same for Order creation for those which are on payment completed status. Once the order is created the BoT will update the product type and price using the captured data from excel sheet. The Bot then confirm the order by updating the end customer details and reseller details as well. Thus the BoT will process the online order and this way for almost 1500 orders per day.
No human Intervention
Automated 100% online order process.
100% error free processing.
Accuracy maintained to 100%
Faster processing.
One of the leading chemical manufacturing company, ranked among the world’s largest petrochemicals manufacturer, which is active in petrochemicals, chemicals, industrial polymers, fertilizers and metals. They had been recognized as the world’s second most valuable brand in the chemicals industry by Brand Finance in 2021. This control process over POs focuses on analyzing random data on Purchase Orders by executing process in the ACL application.
Challenges
Limited Staff Resources Is a Major Problem
Producing audit evidence is time-consuming and requires specialist skills
Manual data entry can become a tiresome process causing errors, which was leading to inaccurate results
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
One of the world’s largest corporations is a chemical manufacturing company ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene, ethylene glycol, methanol, MTBE, and polyethylene.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Internal Auditing Processes by validating and consolidating reports for each client and updating them to the ECM link.
Challenges
Updating monthly activities for the respective client
Processing lots of documents
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
A Globally leading chemical manufacturing company who was the world’s largest petrochemical manufacturers , headquartered in Saudi Arabia, had implemented RPA technologies as part of their digital transformation journey for automating their Internal Auditing Processes.
Segregation of users’ duties access roles, classifying them and updating in the corresponding system was a lengthy and trivial task for the employees. When collaborated with Alzone we had employed software bots which could complete the whole process much faster than done by human hands
Challenges
Processing lot of documents per week with limited resources
No process regulations or control
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
One of the world’s largest corporations is a chemical manufacturing company ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene, ethylene glycol, methanol, MTBE, and polyethylene.
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process. The learning overdue notification is triggered to users when training is expired (which is overdue).
Challenges
Extraction of a huge volume of information by downloading a list of compliances
Updating monthly activities for the respective client
Impact
Human resources reduced to 2 from 6
Time taken reduced to 20 mins from 4 hours
One of the world’s largest chemical manufacturing companies ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene glycol, methanol, MTBE, and polyethylene.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Obsolete Inventory Process by performing logical calculations.
Challenges
Performing logical calculations by updating a huge volume of data
Checking for the parts availability causes manual and time-consuming task
Impact
Human resources reduced to 2 from 7
Time taken reduced to 25 mins from 3.5 hours
One of the world’s largest chemical manufacturing companies ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene glycol, methanol, MTBE, and polyethylene.
The company had implemented RPA technologies as part of its digital transformation journey for automating its Intercompany management KPI by performing logical operations.
Challenges
Accessing a huge volume of data by downloading too many input files.
Performing manual logical operations was time consuming and error prone.
Impact
Human resources reduced to 2 from 7
Time taken reduced to 25 mins from 3.5 hours
One of the world’s largest chemical manufacturing companies ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene glycol, methanol, MTBE, and polyethylene.
TDS means Tax Deducted at Source. When an Individual/Organization makes the specified payment which is mentioned under Income Tax Act, 1961 to another person, that Person (who is making the payment) has to deduct the TDS when the amount of the payment exceeds the threshold limit.
Challenges
Time-consuming process due to posting a huge volume of data
Performing a huge volume of manual logical calculations which was error prone.
Impact
Human resources reduced to 2 from 7
Time taken reduced to 25 mins from 3.5 hours
One of the world’s largest chemical manufacturing companies ranked fourth by Global fortune 500. The company has been recognized as the world’s second most valuable brand in the chemical industry. The company is a market leader in key products such as ethylene, ethylene glycol, methanol, MTBE, and polyethylene.
AUC (Assets under construction) are a special form of tangible assets that are usually displayed as a separate balance sheet item and therefore need a separate account determination in their asset classes.
Challenges
Significant amount of time consumed in mechanical re-typing of data.
Impact
Human resources reduced to 1 from 3
Time taken reduced to 5 mins from 2 hours
Chemical Company is a joint venture developed by the Saudi Arabian Oil Company (Saudi Aramco) and The Dow Chemical Company (Dow). It is the largest chemical complex ever built in the world in a single phase, with 26 integrated world-scale manufacturing plants, over 3 million metric tons of capacity per year.
Talent transformation is a constant process of harnessing the potential and skills of employees to help them reach leadership positions while achieving strategic business objectives for the organization. The primary purpose of talent management is to create a motivated workforce who will stay with your company in the long run.
Challenges
Huge volume of daily completion certificate generation
Missing the deadlines due to inadequate reminder notifications
Non-availability of detailed consolidated report on time
Impact
Human resources reduced to 1 from 3
Time taken reduced to 1 mins from 1 hour
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies in various lines of businesses. They provide solutions to meet the needs of TPAs and brokers. The proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
Challenges
Manual calculation of the earnings of the employees and deducting the applicable amount of premium from their paychecks
Application of complex rules and calculations makes this process error-prone and tedious
Impact
Human resources reduced to 1 from 4
Time taken reduced to 15 mins from 2 hours
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies in various lines of businesses. They provide solutions to meet the needs of TPAs and brokers. The proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
Challenges
Manual calculation of the earnings of the employees and deducting the applicable amount of premium from their paychecks
Application of complex rules and calculations makes this process error-prone and tedious
Impact
Human resources reduced to 1 from 4
Time taken reduced to 15 mins from 2 hours
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies for various lines of businesses. The company provides solutions to meet the needs of TPAs and brokers. Their proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
Challenges
The complexity of the business process and its repetitiveness has increased due to huge volume of input files being downloaded from the Sharefile application on daily basis.
Too many pre-defined complex rules are used for standardizing the census file in a uniform manner which leads to manual error and wastage of human effort.
Impact
Human resources reduced to 1 from 4
Time taken reduced to 15 mins from 2 hours
A Chicago based Third Party Administration (TPA) company servicing the insurance clients in administering their policies for various lines of businesses. The company provides solutions to meet the needs of TPAs and brokers. Their proprietary SaaS platform enables TPAs to run their business seamlessly and provides modules that cover enrollment management, product management, claim processing, invoicing, commissions and reporting.
Challenges
Repetitive matching of premium and claim amount is mundane
Processing enormous number of employee data is a time-consuming
Impact
Human resources reduced to 1 from 3
Time taken reduced to 10 mins from 2 hours
A Medical Billing and Services company based in New York, USA having experience in complete Revenue Cycle Management (RCM) for healthcare providers.
During claims creation, coding is transformed, manually or electronically, into billing. Accurate coding reduces the number of claims to medical insurers that are denied. Claims scrubbing is a way to audit claims before they are submitted to insurers.
Challenges
Processing huge volume of claims daily was time-consuming.
Human errors causing high claim rejection rate, there by slows down the revenue realization
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
A leading mass media company which owns editorial brands, primarily The Verge, Vox, SB Nation, Eater, Polygon, and New York. They were ranked as the 33rd most popular media company among users from the united states.
The programmatic invoice creation process creates the monthly invoice and journal for all the transactions done by programmatic ad networks.
Challenges
Manual data entry is inefficient, time-consuming, and error-prone
Inability to manage information
No overall visibility and control
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
A leading independent modern media company. Known for building the best media brands and the technology that enables them, Off-platform, their Network is one of the largest collections of popular podcasts spanning technology, news, pop culture, emerging trends, and more. They had achieved the award-winning nonfiction production and distribution studio for multiple TV and streaming partners.
The chorus billing process creates the monthly invoice and journal for all the transactions done by multiple chorus partners of the company.
Challenges
Manual data entry is inefficient, time-consuming, and error-prone
Inability to manage information
Vulnerability to fraud
Impact
Human resources reduced to 1 from 4
Time taken reduced to 2 mins from 2 hours
The client is an upstream Oil and Gas company who is an active explorer, driller, Producer, Refiner and Distributor for petroleum products in India market.
Business Challenge
Being a pioneer among in Oil and Gas industries, they have large machineries used in the plants, explorations fields and refineries as well. These machines are sold and serviced by multiple vendors at different refineries. These machines requires repairs, parts replacements and annual maintenance frequently. Also for each parts of the machinery they have different service vendors. So the refinery receives almost 500 multiple formats of drawings from those service vendors with their details. These records has to be maintained at the refinery for any service purposes. Currently almost 20 people has been deployed to scan and update these documents within their internal COMOS application. They have to process almost 500 documents on a daily basis. As a result the current process cycle they had backlogs and the associated manual activities resulted in data entry errors, excess time consumption for data reading and manual entries as well.
Solution
We Alzone Software, got engaged and we automated the entire Data creation and SAP upload of engineering drawing using Intelligent RPA Automation and advanced OCR Technology. We designed and created Attended RPA BoTs for Real Time automations. Once the document is scanned and saved into the system, our advanced OCR technology will read and extracts the relevant data from scanned sheet and saves it into a folder. The our validation BoT will read the data and validates for errors if any and process the sheet for final upload. Then our System BoT will read the validated data and uploads the same within COMOS application.
Automated the entire data creation and validation
100 % error free data capture using advanced OCR Technology.
Reduced time consumption and man hours by 90%
Slashed processing time to 10 Minutes.
An aviation and aerospace component manufacturing company, which is a new industry champion focuses on the long term growth in the global aerospace and industrial sectors.
The client has decided to initiate Robotic Process Automation (RPA) technology with the support of Alzone. As the first step to their digital transformation journey, the Customer Invoice Preparation process is identified as an ideal process for automation.
Alzone had deployed the software bots with new-age technologies and thus transformed the manual work environment into a digital environment.
Challenges
Involvement of multiple vendors and large number of documents with various formats
Complex and unique rules sets for each vendor document processing
Complex algorithm to cascade all information into the invoice calculation sheet
Impact
Human resources reduced to 1 from
Time taken reduced to 10 mins from 2 hours per invoice
A leading retail company with a concept of One Stop Family Shop is having a comprehensive portfolio of retail products offering a large assortment of product categories. The company has 4 different internal categories where it caters all the age groups by serving the basic needs of customers and by providing contemporary fashion. As the company is providing low-cost products, although the quality of the products is not compromised, and the company provides value for money while manufacturing/purchasing low-cost products.
Challenges
Processing huge volume of invoices daily was time-consuming.
Manual extraction of data from different formats of invoices was tedious.
Impact
Human resources reduced to 1 from 4
Time taken reduced to 15 mins from 4 hours